Service Administrator

LG Energy Solution; Westborough (MA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, vision, life, and disability insurance

Job summary

LG Energy Solution in Westborough, MA is hiring a Contract Service Administrator for the Service Financials Team. This hybrid role involves preparing price quotations, processing purchase orders, and handling financial transactions related to customer and vendor interactions. The successful candidate will have strong financial analysis skills, experience with SAP, and excellent communication abilities. Join LG Energy Solution and play a key part in supporting our energy storage systems while enjoying competitive compensation and comprehensive benefits.

Qualifications

• Strong financial analysis skills and understanding of accounting concepts.
• Experience with SAP software and advanced Excel skills.
• Strong organizational skills with attention to detail.
• Excellent communication skills for verbal and written interactions.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Prepare and send price quotations to customers.
• Process purchase orders and invoices from customers.
• Collaborate with Finance to maintain accounts payable and receivable.
• Resolve issues related to vendor shipments and billing.
• Document processes and contribute to process development.

Skills

Strong financial analysis skills

Experience with SAP

Advanced Excel skills

Organizational skills

Verbal and written communication skills

Project management

Understanding of accounting concepts

Knowledge of revenue recognition

Familiarity with AP/AR processes

Education

Bachelor’s Degree or equivalent work experience

Tools

SAP

Microsoft Office

ERP systems

Job description

Contract Service Administrator - Service Financials Team

Hybrid - 3 days onsite Westborough, MA office

Company Overview

LG Energy Solution Vertech, Inc. (LGES Vertech) is a leading provider of grid-scale integrated energy storage systems, delivering safe, reliable, and high‑performance solutions to customers worldwide. Powered by our proprietary AEROS® energy operating system, we use advanced monitoring and controls to help customers optimize system performance and maximize the value of their energy storage assets.

At LGES Vertech, you’ll be part of a collaborative, team‑oriented organization that aspires to be humble, hungry, and smart, working together to transform the energy landscape and create a more sustainable future. We value innovation, accountability, and growth, and offer competitive compensation along with comprehensive benefits, including 100% employer‑paid medical, dental, vision, life, and disability insurance.

Position Overview

This position is part of the Service Team which manages and services a fleet of deployed energy storage systems. This fleet of energy storage systems is growing as the company secures and builds new projects. The Service Team Administrator will work closely with multiple departments, customers, and vendors to oversee and facilitate customer and vendor financial transactions and general customer service transactions. This position provides opportunities to contribute to process development and improvement as the company expands rapidly.

The Service Team Administrator reports to the Service Financial Manager.

Primary Responsibilities

• Prepare and send price quotations to customers
• Process purchase orders from customers
• Work with Finance to prepare and send invoices to customers
• Review and use contracts for invoicing timing and terms
• Work with team members within the service department on customer and vendor transactions
• Collaborate with other departments, such as Finance, Legal and Operations
• Collaborate with Finance to maintain accounts payable and accounts receivable records and forecasts
• Resolve issues associated with vendor shipments, billing, and statements
• Prepare purchase orders, purchase requisitions, and ensure proper procedures for paying service providers, consultants, and contractors
• Receive and audit invoices for accuracy and compliance and ensures prompt payment of departmental bills
• Document process steps and be involved with process development and documentation
• Handle transactions within Enterprise Resource Planning (ERP) system(s), such as Infor and SAP and other systems as needed

Key Knowledge, Skills and Abilities

Required:

• Strong financial analysis skills and understanding of accounting concepts.
• Experience with SAP
• Advanced Excel and Microsoft Office skills.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects and deadlines in a fast‑paced environment.
• Experience in energy, utilities, or service contract‑based businesses.
• Knowledge of revenue recognition for long‑term contracts.
• Familiarity with vendor/customer financial processes (AP/AR).

Education and Work Experience

• Bachelor’s Degree or equivalent work experience

Working Conditions/Office Environment/Travel

• Ability to sit for periods of time at a desk/cubicle