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OneWater Marine is seeking a detail-oriented Service Administrator to join the Clearwater team. This full-time role supports daily service department operations and coordinates with technicians to maintain smooth workflows.
You will communicate with customers about service updates, quotes, warranty status, and pickup scheduling, and you will reconcile invoices while maintaining accurate client records. A high school diploma is required, and MS Office proficiency is essential.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Full-Time Quality Boats Clearwater, Clearwater, FL, US
3 days ago Requisition ID: 2254
Service Administrator
Please fill in the highlighted areas below
POSITION SUMMARY
We are seeking a detail-oriented and organized individual to join our team! As a service administrator you will play a key role in supporting the daily operations of the service department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties (Most Important to Least Important)
Schedule service appointments and coordinate with technicians to ensure timely completion of work.
Communicate with customers regarding service updates, quotes, warranty status, and pick up scheduling.
Submit warranty claims as needed and ensure proper documentation is completed and filed.
Work closely with the parts department regarding parts needed for service jobs.
Support the service manager and team in coordinating internal and retail repair orders.
Reconcile service invoices, ensuring labor and parts are correctly billed.
Maintain service files and customer records in an organized and accurate manner.
Any other duties as assigned.
SKILLS
QUALIFICATIONS / REQUIREMENTS
PHYSICAL DEMANDS
Use the table / checklist below to indicate what is required of this position.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.
C=Constantly
F=Frequently
O=Occasionally
R=Rarely
(5-8 hrs. /shift)
(2-5 hrs. /sift)
(Up to 2 hrs. /shift)
(Not regular part of job)
Physical Activities
Remaining in a stationary position, often standing or sitting for prolonged periods
C
Repeating motions that may include the wrists, hands and/or fingers
C
Moving about to accomplish tasks or moving from one worksite to another
F
Operating motor vehicle
R
Communicating with others to exchange information
C
Assessing the accuracy, neatness and thoroughness of the work assigned
F
Hearing
C
Talking
F
C
Eye/Hand/Foot Coordination
C
WORK ENVIRONMENT
Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How would you best describe the environmental demands for this position? (Check only one)
Environmental Conditions
No adverse environmental conditions expected
Hazardous conditions
Small and/or enclosed spaces
X
Exposure to intense weather conditions
How would you best describe the physical demands for this position? (Check only one)
Physical Demands
Sedentary work that primarily involves sitting/standing
Light work that includes moving objects up to 20 pounds
Medium work that includes moving objects up to 50 pounds
Heavy work that includes moving objects up to 100 pounds or more
This position operates exclusively in an indoor office environment with controlled temperatures. (Y/N)
DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE JOB DESCRIPTION:
OneWater Marine is an Equal Opportunity Employerand complies with ADA regulations as applicable.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.