Server - YouYu

Hard Rock Hotel & Casino Ottawa; Cincinnati (OH); On-site; USD 17,000 - 30,000; Full time

Job summary

Hard Rock Casino Cincinnati is seeking a restaurant staff member to deliver superior service by serving food and beverages while following brand standards and casino regulations. The role requires interaction with guests and a professional appearance, with flexibility to work varying shifts.

The position emphasizes accurate order taking, menu knowledge, and teamwork in a fast-paced dining environment, with physical duties such as carrying items up to 50 pounds and operating common hospitality

Qualifications

• Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be 21+ years of age

Responsibilities

• Provide superior service to internal and external customers while serving food and beverages per Hard Rock Cincinnati standards.
• Take orders, recite specials, and point specific items out on the menu to customers.
• Restock needed materials and retrieve dropped items.
• Transport trays and/or plates throughout the restaurant, up to 50 pounds, and assist with serving.
• Communicate effectively with all levels of employees and guests.
• Use machines and equipment including coffee machine, beverage dispenser, microwave, toaster, and Point-of-Sale.

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock Casino Cincinnati standards.

Qualifications

• Must obtain and maintain all licenses / certifications per Federal, State, and Gaming/Lottery regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be 21+ years of age

Additional Details

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Restock needed materials and retrieve dropped items.
• Transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages.
• Take orders, recite specials, and point specific items out on the menu to customers.

Use machines and equipment including, but not limited to: include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service