Server, Watr

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 17,000 - 30,000; Full time

Job summary

1 Hotel Austin, L.L.C. seeks a Server for the WATR Restaurant to join our service team. You will fulfill guest service needs per 1 Hotels standards, maintain dining areas, and contribute to a seamless guest experience with friendly, attentive service.

Applicants should have prior serving experience, strong communication, and the ability to multitask. English proficiency and Food Handling certification are preferred; flexibility to work varying shifts including holidays is expected.

Qualifications

• Prior serving experience.
• Organized and proficient at multitasking.
• Reliable team player.
• Strong communication and customer service skills.
• Able to lift at least 50 lbs.
• Proficient in verbal and written English.
• Food Handling certification (can be obtained during employment).

Responsibilities

• Maintains knowledge of full food and drink menu; makes recommendations.
• Observes guests’ dining experience to confirm satisfaction and respond to requests.
• Keeps service areas clean, organized, and stocked.
• Assists busser or servers in clearing and resetting tables.
• Delivers friendly and attentive service with professional appearance.
• Complies with safety and liquor regulations; follows policies and procedures.

Skills

Customer service

Multitasking

Team player

Communication

Job description

Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It's about changing the world - little by little. We're the world's first mission-driven hotel company and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can!MAIN DUTIES:A Server in WATR Restaurant works effectively as part of the service team of the Restaurant/Bar. The Restaurant Server is primarily responsible, but not limited to, fulfilling all guest’s service needs according to 1 Hotel standards.GENERAL DUTIES:Maintains a working knowledge of full food and drink menu while making recommendationsFollow high standards of food product, sanitation, storage, and handling proceduresObserve guests’ dining experience to confirm satisfaction, responding promptly to any requestsProvides guest check promptly and returns receipt promptlyKeeps all service and table areas clean, organized, and stockedWillingness to assists busser or fellow servers in clearing and resetting tables when neededProvide engaged, friendly and attentive customer service to all guests inclusive of eye contact respectable conversation and smilingPractice highest regards for safety within all areas and with all materialsFollow and adhere to all standards set forth by federal and state guidelinesHave knowledge of state and federal liquor regulations pertaining to serving alcoholPerform other related activities as assigned by managementGuarantee neat and quality serviceParticipate in daily shift meetingsAdhere to strict uniform & grooming standardsFollow company cash handling and payment tendering procedures with careFollow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.Ensure compliance with hotel policies, procedures, and standards with self and colleagues.Ensure uniform and personal appearance are clean and professional.Maintain confidentiality of proprietary information.Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars.QUALIFICATIONS & SKILLS:Prior serving experienceAre organized and proficient at multitaskingAre a reliable team player willing to learn and adapt to new situationsStrong communication and customer service skillsAble to lift at least 50 lbs.Proficient in verbal and written English communicationAble to stand for long periods of timeFood Handling certification (can be obtained during employment)Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotelThis job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.Please note that your job description is not an exhaustive of tasks and duties, but serves a guideline for daily duties, which may change from time to time.About us...As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.About us...As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.