Server - Texas Spice

Omni Barton Creek Resort & Spa; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Server for its Texas Spice Restaurant at a stunning resort. This role emphasizes creating exceptional customer experiences in a dynamic environment. You'll serve food and beverages, maintain high service standards, and engage with guests to ensure their satisfaction. With a strong focus on teamwork and individual excellence, this position offers a chance to thrive in a supportive atmosphere. If you have a passion for hospitality and enjoy working in a fast-paced setting, this opportunity could be your perfect match.

Qualifications

• Must have current Texas Food Handlers and TABC certifications.
• Prior serving and cash handling experience preferred.

Responsibilities

• Provide outstanding service to members and guests in a friendly manner.
• Take food and beverage orders and upsell as often as possible.
• Maintain cleanliness of the restaurant.

Skills

Customer Service

Communication Skills

Multi-tasking

Cash Handling

Education

Texas Food Handlers Certification

TABC Certification

Tools

MICROS System

Job description

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Server AM Full-Time | Texas Spice Restaurant for the beautiful new Barton Creek Resort & Spa!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024.

This position will serve food and beverages to guests from our outlet, Texas Spice.

Responsibilities

1. Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
2. Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
3. Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
4. Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
5. Complete station set-up and breakdown/side-work.
6. Polish and clean all water glassware in assigned station during each shift.
7. Take food and beverage orders and upsell as often as possible.
8. Bus tables whenever needed due to circumstances. Dust all tables to include table legs.
9. Be pleasant, smile and greet all members and guests, using surnames when obtained.
10. Send orders using MICROS system.
11. Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
12. Alert manager immediately if a member or guest has a suggestion, complaint or issue.
13. Present accurate check to guest and process payment.
14. Maintain cleanliness of the restaurant.
15. Assist in the orientation and training of new associates.
16. Assist in seating members and guests and answering phones for restaurant and room service as needed.
17. Cross train among other food and beverage outlets as needed.
18. Maintain knowledge of the resort property.
19. Attend department meetings and other required company trainings.
20. Perform any other duties as assigned by the restaurant manager.

Qualifications

1. Must have and maintain current Texas Food Handlers and TABC certifications.
2. Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
3. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
4. Must be able to work in a fast paced environment and multi task.
5. Prior serving and cash handling experience preferred.
6. Must be able to work flexible shifts including nights, weekends, and holidays.
7. MICROS Experience preferred.

Physical Requirements:

1. Must be able to stand and walk for an extended period of time or for an entire shift.
2. Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].