Server - Takeout

P.F. Chang's China Bistro, Inc.; Boston (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Meal discounts

Referral program

Team member discounts

Closed on major holidays

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring a Server - Takeout in Boston to ensure guests are served promptly for takeout and curbside pickups. You will take, place, package, label, bag, and process orders while delivering exceptional hospitality and food safety.

The role focuses on guiding guests through the menu, answering questions, and creating a superior takeout experience, with a team-driven, fast-paced environment and opportunities for growth.

Qualifications

• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.
• Previous experience is not required – we will train you!
• Must be at least 18 years old.
• Must possess a Food Handler’s Card or be able to obtain one.

Responsibilities

• Take and process takeout and curbside orders.
• Package, label, bag, and prepare orders for pickup.
• Deliver orders to guests for curbside pickup.
• Guide guests through the menu and answer questions.
• Maintain high sanitation and safety standards.

Skills

Customer service

Etiquette

Multitasking

Teamwork

Job description

P.F. Chang's Pay Range (based on experience): $15.00 - $17.00 / hour + tips

Hiring immediately for full-time and part-time hourly

Benefits we offer for this position:

• All team members: Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations
• For qualifying team members: 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Job Summary

As a Server - Takeout, you will ensure guests' needs are met courteously and promptly, creating an exceptional takeout or curbside experience. Your duties will include taking, placing, packaging, labeling, bagging, and processing orders, as well as delivering orders to guests for curbside pickup. You'll guide guests through the menu, answer their questions, and provide outstanding hospitality, all while maintaining high sanitation and safety standards.

Job Responsibilities

• Accommodate guests’ needs in a courteous and timely manner.
• Create a great take out or curbside experience by taking, placing, packaging, labeling, bagging, receiving, and ringing in Guest’s orders.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Uphold our high sanitation and safety standards.

Job Requirements

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• At least 18 years old.
• Must possess a current Food Handler’s Card, where applicable, or must be able to obtain card.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to reach, bend, balance, and transport objects weighing up to 30 lbs. repeatedly during a shift.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan‑Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!