Server - Sports & Social Bethesda

Xfinity Live!; Bethesda (MD); On-site; USD 15,000 - 30,000; Full time

Job summary

Sports & Social Bethesda, a premier social sports bar in Pike & Rose, Bethesda, MD, is hiring servers. You will greet guests, take beverage and food orders, and deliver cocktails and menu items with enthusiasm and accuracy.

We value energetic, outgoing team players who communicate well with guests and staff, handle cash payments, and upsell menu items. This is a tipped, high-energy role with opportunities to shine on busy nights and events.

Qualifications

• Minimum 1 year serving in a fast-paced food and beverage venue.
• Fluent English; additional languages a plus.
• Ability to upsell and provide friendly guest service.
• Cash handling and POS experience.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve cocktails and menu items, upsell when possible.
• Ensure guest satisfaction with a professional, energetic demeanor.
• Maintain accurate cash handling and process payments.
• Coordinate with kitchen and bar to fulfill orders.

Skills

English fluency

Customer service

Cash handling

Upselling

Team communication

Job description

Sports & Social Bethesda
11800 Grand Park Ave.
Bethesda, MD 20817, USA

Description

Sports & Social Bethesda is a one-of-a-kind sports bar and social lounge located in the Pike & Rose Development. The 7,700-square-foot location will have plenty of TV screens for fans to watch games, including an 18-foot LED display showing multiple games and sporting events at once along with a 2,000-square-foot outdoor patio. Sports & Social will offer guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, as well as a wide variety of interactive social games for everyone to enjoy.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

This is a tipped position. The hourly rate is $4.00 per hour plus tips.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.