Server - Raleigh Room, The Historic Cavalier Hotel

HEI Hotels & Resorts; Virginia Beach (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical & dental insurance

Vision insurance

Vacation, sick and holidays

Pet insurance

Life insurance

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels & Resorts is seeking an attentive server to greet guests, prepare and serve drinks, and ensure a hospitable guest experience at The Historic Cavalier Hotel and Beach Club in Virginia Beach.

Role requires knowledge of state liquor laws, ability to lift up to 30 lbs, and excellent communication. This on-site position offers opportunities to work with a premier luxury property and grow within HEI's hospitality teams.

Qualifications

• Hotel experience preferred.
• Must be able to comply with state liquor laws.
• Able to lift and transport trays up to 30 lbs.
• Excellent verbal and written communication skills.
• Strong customer service and teamwork.

Responsibilities

• Greet guests warmly and prepare/serve drinks per beverage standards.
• Follow state, federal and company requirements for serving alcohol.
• Prepare station before opening and after closing shifts.
• Handle cash and follow HEI procedures.
• Perform side work as scheduled and maintain attendance.
• Be available to work regular shifts and other duties as assigned.

Skills

Hotel experience

Liquor laws

Heavy lifting

Communication

Customer service

Tools

POS system

Job description

About Us

HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic Ocean from Virginia Beach's North End, this iconic luxury hotel blends historic charm with modern sophistication. Featuring elegantly curated guest rooms, award-winning dining, a luxury spa, on-site bourbon distillery and exceptional service, the property delivers a premier hospitality experience and is recognized as one of the East Coast's most celebrated coastal destinations. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates - the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.

Compensation

Salary Range: $5.00 - $5.00 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side work duties according to side work schedules.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to use point of service computer.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

• competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
• Vision insurance programs through EyeMed
• Vacation, Sick and Holiday programs
• pet insurance through the ASPCA
• Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans
• 401(k) Savings Plan with matching funds
• discounts through our 'YouDecide' and Hotel Room Discount programs

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.