Server - Raleigh Room

HEI Hotels & Resorts; Virginia Beach (VA); On-site; USD 4,132 - 6,888; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

401(k) with matching

Hotel room discounts

Pet insurance

Job summary

HEI Hotels & Resorts is seeking a hospitality professional to join The Historic Cavalier Hotel and Beach Club team in Virginia Beach. You will greet guests, prepare and serve drinks, and ensure compliance with state liquor laws while maintaining high service standards.

The role emphasizes teamwork, strong communication, and the ability to handle busy service periods. Experience in hotel settings and POS systems is preferred; training and benefits are provided, including medical and 401(k)

Qualifications

• Experience in hotel or hospitality environment preferred.
• Knowledge of state liquor laws and responsible beverage service.
• Ability to communicate clearly with guests and team members.
• Ability to lift up to 30 lbs and work a busy shift.

Responsibilities

• Greet guests and prepare/serve drinks to guests following service standards.
• Ensure compliance with state liquor laws and HEI policies.
• Set up and close station, handle cash and tips as required.
• Maintain cleanliness and restock bar supplies.
• Provide friendly, efficient service to guests.

Skills

Hotel experience

POS system experience

Liquor laws knowledge

Customer service

Communication skills

Teamwork

Tools

Point of sale system

Job description

About Us

HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic Ocean from Virginia Beach's North End, this iconic luxury hotel blends historic charm with modern sophistication. Featuring elegantly curated guest rooms, award-winning dining, a luxury spa, on-site bourbon distillery and exceptional service, the property delivers a premier hospitality experience and is recognized as one of the East Coast's most celebrated coastal destinations. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates - the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $5.00 - $5.00 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side work duties according to side work schedules.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to use point of service computer.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.