Server (Part-Time) - Maya Grill, Disney's Coronado Springs Resort

Springs Food Service at WDW Coronado Springs Resor; Lake Buena Vista (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Disney perks

Job summary

Palmas Restaurant Group at Disney Springs seeks a Server to lead guests through the dining experience at Maya Grill Restaurant. You will need strong knowledge of menu items, confident communication, and the ability to prioritize tasks in a fast-paced environment.

Requirements include at least one year of serving experience, high school diploma, and ability to obtain Florida Food Safety and Florida Responsible Vendors certificates.

Qualifications

• Minimum one year of restaurant serving experience.
• Must be fluent in English.
• Experience in high-volume, upscale restaurant environment preferred.
• Florida Food Safety Certificate and Florida Responsible Vendors Certificate must be obtained or held.
• Knowledge of Mexican cuisine and beverages a plus.

Responsibilities

• Prepare assigned table section for guest arrival.
• Explain all food and beverage items on the menus.
• Explain any featured items or specials.
• Greet guests in a timely fashion.
• Lead guests through menus and make menu suggestions.
• Upsell menu items as appropriate.
• Answer guest questions as necessary.
• Ring orders into the POS system accurately.
• Deliver courses to guests in a timely fashion.
• Observe proper service procedures for food and beverages.
• Follow up with guests to ensure satisfaction and refill beverages.
• Clear tables and manage items as needed.
• Process payments following cash handling procedures.
• Complete opening and closing duties.

Skills

Customer service

Communication

Teamwork

English fluency

Education

High school diploma or equivalent

Tools

POS system

Job description

About the Organization Palmas Restaurant Group has been an Operating Participant with Walt Disney World since 1982. We operate a variety of food and beverage locations at Epcot Theme Park, Disney's Coronado Springs Resort, and Disney Springs. We offer a fun and fast-paced working environment, competitive pay rates, and many Disney perks. Our Company prides itself on creating unique, memorable dining experiences by providing our guests with world-class service, exceptional cuisine, and beautiful restaurant atmospheres.

EOE Statement Palmas Restaurant group is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, marital status, religion, national origin, citizenship, disability, veteran status or any other legally protected category.

Description

Join our Team!

Great benefits and exclusive Disney perks

The primary responsibility of a Server is to lead restaurant guests through the dining experience. In order to be successful, a Server must have a high degree of knowledge of all food and beverage items being served, be able to speak confidently and politely to all guests, be able to read and provide for the wants and needs of each individual guest, and be able to prioritize tasks in order to work in an efficient and organized manner.

Work Duties

• Prepare assigned table section for guest arrival
• Know and be able to explain all food and beverage items on the menus
• Know and be able to explain any featured items or specials
• Politely greet guests in a timely fashion
• Lead guests through the restaurant menus and make appropriate menu suggestions
• Suggestively sell and upsell menu items as appropriate
• Answer any guest questions as necessary
• Ring guest orders accurately into the POS system
• Deliver each course to the guests in a timely fashion
• Observe proper service procedures when serving food and beverage items
• Follow up with guests at appropriate times to ensure satisfaction and refill beverages
• Clear tables of unnecessary items at appropriate times
• Process guest payments accurately and quickly following company cash handling procedures
• Complete all assigned opening and closing duties
• Display proper food safety procedures at all times
• Follow all necessary laws and processes for the safe service of alcohol
• Work closely with all other team members and display good teamwork
• Follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
• All other tasks as assigned

NOTE: This Job Description is subject to change at any time

Position Requirements

Work Experience & Education Requirements

• Minimum of one year of restaurant serving experience
• Minimum of a high school diploma or equivalent
• Previous experience in a high-volume, upscale restaurant environment preferred
• Knowledge of Mexican cuisine and beverages a plus
• Must have or be able to obtain a State of Florida Food Safety Certificate
• Must have or be able to obtain a Florida Responsible Vendors Certificate
• Must be well versed in food safety - including proper techniques for handling food and personal hygiene requirements
• Must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages

Working Conditions & Physical Requirements

• Must be able to perform all necessary job functions
• Must be able to stand and be mobile for up to 4 consecutive hours
• Must be able to function in narrow spaces, such as those found in kitchens and dining rooms
• Must be able to lift and carry equipment/food up to 50 pounds
• Must possess dexterity in lifting and carrying trays and other restaurant items
• Must be able to push and pull (carts, doors etc.)
• Must be able to reach, bend, kneel, stoop and crouch
• Must be able to perform repetitive tasks
• Must be able to complete work duties in a variety of environmental conditions, including coolers, freezers, kitchen environments and outdoors
• Must be able to work with foods containing various food allergens
• Must be able to communicate and interact politely and effectively with guests of all types
• Must be able to effectively satisfy guest demands
• Must be able to work effectively in a fast-paced environment
• Must be fluent in the English language
• Must be available to work weekends and holidays
• Must be able to arrive for all assigned shifts on-time
• Must be able to comply company appearance guidelines

Position Server

Division Springs Food Service at WDW Coronado Springs Resort

Location Maya Grill Restaurant

This position is currently accepting applications.