Server - Part Time

The HEINEKEN Company; Petaluma (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Beer & Schwag - four free cases of Lag

Pet Insurance - keep your dogs and cat

Employee Assistance Program - 5 free

It’s Friday, Ya’ll - paid every other

Job summary

Lagunitas Brewing Company is seeking candidates for a taproom role in Petaluma, CA. The position emphasizes welcoming guests, taking orders, and serving beverages with beer knowledge and friendly hospitality.

You will work with bartenders, food runners, and bussers to ensure smooth pub operations and guest satisfaction. Requirements include 21+ years old, prior high-volume service experience, strong communication, and teamwork.

Qualifications

• Age 21+ with legal eligibility to serve alcohol.
• Experience in fast-paced restaurant or pub environments.
• Strong communication and friendly demeanor.
• Team player able to work with bartenders and servers.
• Basic math and cash-handling accuracy.
• Willingness to obtain lead/food handler/beverage certs on hire.
• General knowledge of craft beer is desirable.

Responsibilities

• Greets guests warmly and ensures a positive first impression.
• Verifies age and serves alcoholic beverages per policy.
• Maintains beer/menu knowledge and makes recommendations.
• Takes orders, communicates with staff, and processes payments.
• Keeps sanitation and organization up, follows cash procedures.
• Handles guest concerns professionally and escalates when needed.

Skills

21+ age

High volume service

Excellent communication

Teamwork

Cash handling / math

Lead/food handler certs

Beer knowledge

Job description

There’s Always a Seat at Our Bar

The Lagunitas Brewing Company began on a kitchen stove in Northern California in 1993 and has always looked to the future - whether supporting local communities by turning beer into money for the cause, or fueling stories, songs, and experiences with our IPA. Wherever you go: Beer Speaks, People Mumble.

What You'll Get

• BEER & Schwag - Four free cases of Lagunitas beverages a month & 50% off food and merch
• Pet Insurance - Keep your dogs and cats covered!
• Employee Assistance Program - 5 free counseling consultations . . and more!
• It’s Friday, Ya’ll - Get Paid every other Friday, starting at $19/hr

Schedule

• Fridays & Saturdays
• May also include Thursday, Sundays, and special events

The Gist

The Taproom experience serves as an extension of our connection with consumers. We view these experiences as special, unique, and a critical part of how consumers interact with our brand. We wish for them to leave with stories of their own to share with others, and that comes from having a beer, participating in a non-profit event, attending a live band performance, or simply celebrating and enjoying our vibe with friends and family.

Through thorough knowledge of the Lagunitas menu and handcrafted beers, this position creates a positive, friendly guest interaction by providing exceptional service and hospitality.

What You'll Do

• Greets guests in an enthusiastic and friendly manner.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Serves alcoholic beverages in an appropriate manner consistent with Lagunitas policies and procedures; following all applicable local, state, and federal regulations.
• Maintain thorough, up-to-date knowledge of beer styles and food menu.
• Takes food and beer orders; providing recommendations upon inquiry.
• Maintain constant communication with bartenders, food runners, and bussers to ensure efficient pub procedures.
• Constant interaction with guests to ensure satisfaction with food, drinks and service.
• Utilizes pub POS system to process guests’ payment transactions.
• Follow company cash handling procedures; accountable for all daily transactions.
• Respond to guest complaints in a professional manner, escalating issues to management or security as needed.
• Responsible for constant sanitation, organization, and proper food handling.
• Other duties and projects as assigned.

What We're Lookin' For

• Must be at least 21 years of age.
• Prior service experience in a high volume restaurant or pub required.
• Thrives in fast paced environment; willing to work flexible schedule, including weekends/ holidays/ overtime.
• Able to demonstrate integrity, mature judgment in handling all matters.
• Excellent organization and problem solving skills; works well under pressure.
• Outgoing personality, positive attitude and strong verbal communication skills.
• Team work ethic.
• Basic math skills to handle cash, give change and balance cash drawer accurately at the end of shift.
• Willing to obtain Lead Certificate, Food Handler Certificate, Beer Server Cicerone Training upon hire.
• General knowledge of craft beer is desired.

Key Relationships

• Reports directly to Taproom Manager.

Physical Stuff

• Majority of the shift is spent standing, carrying, bending, stretching, stooping, pulling and pushing.
• Ability to lift and carry up to 60 pounds.
• Environment is primarily indoors/outdoors and may involve noise and temperature changes.

Come as You Are

At Lagunitas, we welcome people (and dogs) from all walks of life. Anyone, regardless of their race, creed, nation of origin, sexual orientation, gender identity or expression, disability status, veteran status, marital status, or age, has a home here. Love, progress, and acceptance will always have a seat at our bar.