Server - Oakland - Pittsburgh

Primanti Bros; Pittsburgh (Allegheny County); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Disability insurance

Health insurance

Paid time off

Vision insurance

Free meals

Flexible scheduling

Job summary

Primanti Bros in Pittsburgh is seeking energetic servers to deliver a memorable dining experience. You will greet Fans, explain menu options, and coordinate orders with the kitchen while maintaining a friendly, efficient pace.

We value teamwork and great customer service. The role offers flexible scheduling, meals on shift, and opportunities to grow with an iconic brand built on decades of tradition.

Qualifications

• Must be able to read and write English.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced dining setting.
• Basic math for billing and POS transactions.
• RAMP and/or TIPS certification where required.

Responsibilities

• Provide warm, friendly service to every Fan from greeting to farewell.
• Know menu well to explain options and promotions.
• Upsell and suggest menu items and specials.
• Enter orders accurately into POS and coordinate timing.
• Deliver orders and follow up to ensure satisfaction.
• Maintain clean station and adhere to safety policies.

Skills

English literacy

Communication skills

Multitasking

Basic math

RAMP/TIPS certified

Job description

Almost Famous since 1933. Born in Pittsburgh’s Strip District, which began as a humble sandwich cart, selling hearty sandwiches to hungry truckers. Joe Primanti’s inspiration met opportunity, and our almost famous sandwich was born! Over 90 years we have grown to over 40 locations in four states.

Be a part of an iconic brand that is just a little bolder and with a little more attitude than most! Our brand is built on three core values:

• FANATICAL about our fans (guests). We are driven by a relentless focus on delivering – and improving upon – the perfect Primanti Experience.
• GREATER TOGETHER, fostering a sense of unity within our team. Achieving goals creates opportunity – and we only win as a team.
• BUILDING ON OUR TRADITIONS Since 1933, we’ve been piling sandwiches high. We’ve got real authenticity. Our job is to ensure we respect our history as we build our tomorrow – innovating and growing through new ideas - big and small.

We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.

• 401(k)
• 401(k) matching
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

POSITION SUMMARY

Servers ensure Fans receive an exceptional dining experience through providing service in a timely and proficient manner, while being attentive to the Fans needs.

ESSENTIAL FUNCTIONS

• 1. Provides warm and friendly service to each Fan from the initial greet to the end of their Primanti Bros. experience.
• 2. Possesses proficient knowledge of the menu and able to explain choices to the Fan, informs them of current food & beverage promotions and answer any questions.
• 3. Upsells and suggestive sells menu items, informs Fans of special promotions, Happy Hours specials, or any upcoming Events.
• 4. Writes food and beverage orders accurately on paper and quickly enters into POS system in proper sequence, while timing the ringing of appetizers, kids’ meals, entrees, all per Fans request.
• 5. Delivers the order or follows up after the delivery by the Service Assistant, making sure that the order is excellent in every way.
• 6. Practices pre-bussing as you go and maintains table appearance, removes clutter, checks drink levels.
• 7. Follows alcohol awareness procedures for identifying age, preventing intoxication, and dealing with potentially intoxicated Fans.
• 8. Collects payment for drinks and/or food served following our established accounting procedures for all transactions.
• 9. Keeps station clean, sets up and takes down station tables appropriately.
• 10. Adheres to all safety and sanitation policies and procedures throughout shift.
• 11. Maintains a favorable working relationship with all Players to foster and promote a cooperative and harmonious working climate.
• 12. Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
• 13. Performs other duties as needed per Coach request.

SKILLS AND ABILITIES

• 1. Ability to write and read the English language.
• 2. Good communication skills, friendly, and people oriented.
• 3. Enthusiastic, dependable, courteous, able to multitask.
• 4. Possesses basic math skills.
• 5. Completes and passes the RAMP and/or TIPS certification per state requirements, if applicable.

QUALIFICATION STANDARDS

• Stands 100% of the shift.
• Frequent bending, stooping, reaching, and wiping.
• Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.