Server - Katsuya LA Live

Sbe-Restaurant-Group; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

sbe, the global leader in lifestyle hospitality, is seeking a Server at Katsuya in Los Angeles. You will provide attentive service, take and deliver orders, and reflect the venue's upscale image.

You should have at least two years in a high-end dining environment, be 21+, and flexible to work evenings, weekends, and holidays. The role requires excellent guest service, strong knowledge of menu, and the ability to multitask in a fast-paced setting.

Qualifications

• Minimum of two years of relevant experience in high-end service.
• Must be twenty-one years of age or older.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Ensures a seamless guest experience.
• Prepares table for service.
• Acts as a food and cocktail guide, making personal recommendations.
• Knows the menu to answer guest questions.
• Serves food, wine, and beverages.
• Oversees all aspects of table service.
• Inputs all orders into the POS system.
• Maintains health code compliance.
• Handles cash quickly and accurately.
• Keeps stations stocked with china, glassware, and silverware.
• Performs opening, running, and closing side work.
• Maintains a polished, professional, friendly demeanor.
• Ability to multitask in a VIP-driven environment.
• Works well in a fast-paced, high-pressure setting.
• Excellent verbal and written communication.
• Maintains a sense of urgency to complete tasks.

Skills

Customer service

Hospitality

Communication skills

Cash handling

Education

ANSI approved Food Handler Card

Responsible Beverage Service certificate

Job description

sbe conceptualizes and develops innovative concepts that invite you to indulge in the extraordinary. As the global leader in “lifestyle hospitality,” we redefine the hospitality experience through innovation and collaboration. We ELEVATE THE EXTRAORDINARY.

A pioneering icon in lifestyle hospitality, sbe has become an international brand. As a multiplatform hospitality and nightlife company, we create innovative concepts and award-winning experiences. As incubators and operators, we develop globally acclaimed culinary brands, critically acclaimed restaurants, lounges, and nightclubs. What unites them is a continued commitment to innovation, and service, delivering an unparalleled experience that exceeds the highest of expectations and sets new industry standards. sbe conceptualizes and develops innovative concepts that invite you to INDULGE IN THE EXTRAORDINARY

Katsuya is truly a feast for the senses. With specialty cocktails, unique rolls, and spectacular sushi and sashimi platters, Chef Uechi skillfully translates Japanese flavors for the American palate. The superb talent and exacting precision of Katsuya has changed the face of Japanese cuisine. Katsuya analyzed the eating habits of the American public and stepped outside of what is considered traditional Japanese cuisine, mixing it with California-style cuisine. This innovation ignited a new sushi trend that spread like wildfire throughout the industry.

Job Title: Server

Job Summary

The Server will provide attentive service to all customers while taking and serving food and beverage orders. Servers are responsible for presenting themselves as a positive reflection of the venue while providing exceptional customer service.

Key Responsibilities

• Ensures a seamless guest experience
• Prepares table for service
• Acts as the food and cocktail tour guide, making personal recommendations along the way
• Possesses thorough knowledge of food and beverage menu to answer all questions from guests
• Serves food, wine, and beverages
• Oversees all aspects of table service
• Delivers all requests from guests in a timely fashion
• Maintains, clears, and resets table set ups
• Inputs all orders into the POS system accurately
• Ensures work area is following the Heath District health codes at all times
• Must be able to handle cash quickly and accurately
• Keeps all stations stocked by polishing and distributing china, glassware, and silverware
• Performs proper cash, comp, and check control procedures
• Performs opening, running, and closing side work
• Must have an exceptional personality and hospitality driven attitude
• Must be polished, professional, friendly, dynamic and able to multitask
• Must be a highly organized individual with the ability to handle numerous tasks at a time
• Able to take initiative in a VIP driven and guest service focused environment
• Ability to work in a fast-paced, high-pressure environment
• Has excellent verbal and written communication skills
• Maintains a "sense of urgency" attitude for the completion of responsibilities/tasks

Desired Qualifications

• Prefer a minimum of two (2) years experience as a Server in a contemporary dining restaurant
• Must be at least 21 years of age or older

Work Schedule

• Full-time, on-site position
• Requires flexibility to work evenings, weekends, and holidays
• The position operates in a fast-paced, dynamic hospitality environment focused on delivering high-impact guest experiences.

Physical Requirements

• Must be able to stand or walk a minimum eight (8)-hour shift and work inside assigned bar area in the venue.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must be able to lift and carry 25-50 pounds.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

Work Authorization

Must be able to provide documentation that shows you are authorized to work in the United States. Must be twenty-one (21) years of age.

Education / Experience / Credentials

Minimum of two (2) years relevant experience in high-end, service-focused environment. It is the employee's responsibility to secure and maintain the current status of all required certificates, licenses, or registrations when required by local, state, or federal government agencies. ANSI approved Food Handler Card and Responsible Beverage Service certificate recognized by the ABC.

Affirmative Action / EEO Statement

We are an equal-opportunity employer who is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We believe in, embrace, and abide by the spirit, as well, to the letter of all applicable laws and regulations.

Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, internships, and apprenticeship. Our hiring decisions are based solely on qualifications, merit, and business needs at the time.