Server Infrastructure Administrator

Keywords Studios Plc; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equal opportunities policy

Hybrid work model

Job summary

Keywords Studios Plc is seeking an experienced Server Infrastructure Administrator to support its IT Infrastructure team across the Americas. You will manage follow-the-sun incident response, provide 2nd line Linux support, and collaborate with other teams to maintain highly available server landscapes both on-premises and in the cloud.

This role emphasizes Linux, cloud platforms (Azure/AWS), scripting, and automation.

Qualifications

• Bachelor’s degree in a relevant technical field or equivalent experience.
• Strong understanding of Linux stack technologies, standards and trends.
• 5+ years’ experience Linux stack administration.
• Strong technical knowledge of Storage and Server equipment, virtualization and production setups.
• Advanced experience of building and troubleshooting Linux OS environments.
• Strong knowledge of Cloud Infrastructure, Azure and AWS.
• Experience with scripting: Shell/PowerShell, Bash, Python, and/or Git.
• Puppet and/or Ansible configuration management.
• Experience with Docker.
• Experience with IT infrastructure migrations.
• Strong understanding of Infrastructure change management.
• Excellent communication and presentation skills; ability to translate technical concepts for non-technical audiences.
• Strong analytical and problem-solving skills; ability to resolve complex IT infrastructure issues.

Responsibilities

• Ensure escalated incidents are resolved within SLA’s.
• Act as expert support for Linux stack incidents and requests.
• Install, configure, and support Linux environments.
• Manage problem resolution with third party vendors.
• Participate in Problem management processes.
• Support company Linux infrastructure on premise and in a Cloud.
• Provide operational administration for highly available server landscapes.
• Deliver new services per business requirements.
• Participate in integration projects to bring studios to up-to-date infrastructure standards.
• Identify opportunities for process improvements and efficiency enhancements.
• Create and maintain technical documentation on system designs and configurations.

Skills

Linux administration

Cloud platforms

Scripting

Docker

Ansible

Puppet

Git

Bash/Python/PowerShell

IT infrastructure migrations

Communication

Gaming industry awareness

Education

Bachelor's degree in a technical field

Tools

Docker

Git

Ansible

Puppet

Azure

AWS

Job description

At Keywords , we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

We are seeking an experienced Server Infrastructure Administrator to support the technology initiatives of the IT Infrastructure team at Keywords. The Server Infrastructure Administrator will be responsible for follow-the-sun delivery and support of related services, prompt reaction on servers infrastructure incidents as 2nd line support and cooperation with other infrastructure teams for resolution.

Main Responsibilities

• Ensure that all escalated incidents are handled within SLA’s.
• Act as expert support for Linux stack related incidents and support requests.
• Installation, configuration, and support of Linux environment.
• Manage problem resolution with third party vendors.
• Participate in Problem management processes.
• Support company Linux infrastructure on premise and in a Cloud
• Provide operational administration and configuration support for highly available server landscapes.
• Deliver new services according to the business requirements.
• Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards.
• Identify opportunities for process improvement and efficiency enhancements.
• Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.

Requirements

• Bachelor’s degree in a relevant technical field or equivalent experience
• Strong understanding of Linux stack technologies, standards and trends
• Strong technical background with 5+ years’ experience Linux stack administration
• Strong technical knowledge of Storage and Server equipment, virtualization and production setups
• Advanced experience of building and troubleshooting Linux OS environments
• Strong technical knowledge of Cloud Infrastructure, Azure, AWS
• Experience with scripting with Shell/PowerShell, Bash, Python, and/or Git
• Puppet and/or Ansible configuration management
• Experience with Docker
• Experience with IT infrastructure migrations
• Strong understanding of Infrastructure change management
• Exceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and ability to identify and resolve complex IT infrastructure issues
• Strong decision-making skills
• Strong understanding of gaming industry dynamics and trends, with a passion for gaming

Benefits

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

Role Information: EN

Studio: Keywords Studios

Location: Americas, Brazil, Mexico

Area of Work: IT & Infosec

Service: Support Services

Employment Type: Full Time, Permanent

Working Pattern: Hybrid