Server/Host- includes weekends and holidays

Milestone Retirement Communities; Pullman (WA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Pay is $17.75 per hour

Full time hours

Flexible shift options

Medical/dental/vision insurance

401(k) with employer match

Generous PTO

Pet insurance

Perks at Work

Employee Assistance Program

Voluntary benefits options

Job summary

Milestone is seeking a Server to provide exceptional dining experiences for our residents in Pullman, WA. This role focuses on high-quality service during meals, maintaining a clean dining environment, and supporting a collaborative team that creates a welcoming community.

Responsibilities include greeting residents, taking orders, delivering meals, and ensuring dietary needs are met. A positive, professional demeanor and ability to work weekend shifts are essential.

Qualifications

• Strong customer service mindset and ability to engage with residents and families.
• Excellent communication and organizational skills.
• Pleasant, professional, and personable demeanor.
• Ability to work independently, solve problems, and stay calm under pressure.

Responsibilities

• Deliver exceptional dining service to residents and accommodate dietary preferences.
• Greet residents, take orders, deliver meals, bus tables, and assist with washing dishes.
• Circulate to assess satisfaction and address concerns promptly.
• Maintain cleanliness of dining areas and equipment.
• Follow safe work practices and company safety standards.
• Support coworkers to ensure smooth service and positive team environment.
• Report elder maltreatment or abuse in accordance with policy.

Skills

Customer service

Communication

Teamwork

Problem solving

Independent work

Education

High School Diploma or equivalent

Job description

Why You'll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

• Pay is $17.75 per hour
• Full time hours
• Pick a set schedule of either 7am to 2:30pm or 11am to 7pm
• Pick a Tuesday-Saturday schedule or Sunday through Thursday schedule
• Medical/dental/vision/supplemental insurance options
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options
• We are open 365 days a year, must have weekend and rotating holiday availability
• Please do not apply if you need all holiday breaks off

About the Role

We're seeking a Server to provide exceptional dining experiences for our residents. In this role, you'll ensure high-quality service during meals, maintain a clean and safe dining environment, and support a team that creates a pleasant and engaging atmosphere. You'll interact directly with residents, families, and coworkers, helping to foster a welcoming and positive community.

What You'll Do

• Deliver excellent customer service and ensure residents’ dining preferences and dietary needs are met
• Greet residents, take food and drink orders, deliver meals, bus tables, cleaning duties, assist with washing dishes
• Circulate in the dining room to assess satisfaction and address concerns promptly
• Maintain cleanliness of dining areas, including tables, chairs, linens, and equipment
• Follow safe work practices and support team compliance with Safety Committee standards
• Assist coworkers beyond assigned duties to ensure smooth service and a positive team environment
• Report any elder maltreatment or abuse in accordance with policy
• Perform other duties as assigned

What We’re Looking For

• High School Diploma or equivalent preferred
• Experience in food service preferred
• Ability to obtain/hold any local, state, or county food handling/sanitation licenses as required
• Must pass health screenings, TB clearance, urine drug screen and background check
• Compassion for and desire to work with the elderly
• Strong communication and organizational skills
• Pleasant, professional, and personable demeanor
• Ability to work independently, problem-solve, and remain calm under pressure

Join Milestone to create exceptional dining experiences, support a collaborative team, and positively impact the lives of our residents every day.

Milestone is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.