About this position
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server for the Hilton Frontenac in Saint Louis, MO.
Job Purpose
Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Responsibilities
- Responsible for greeting every guest with a smile and positive attitude.
- Prepare and present items, organize and maintain a clean service area, and clean tables and area, following all health codes.
- Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
- Take guests’ food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner.
- Assist with setting tables and rearranging tables to accommodate larger parties.
- Provide a safe working environment by ensuring compliance with safety programs, health department requirements, and job safety analysis.
- Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
- Follow all applicable Company Standard Operating Procedures.
Qualifications and Requirements
- High School diploma/Secondary qualification or equivalent.
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
Other
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests, information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem‑solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays.
Amazing Benefits At A Glance
- Team Driven and Values Based Culture
- Vacation & Holiday Pay
- Same‑day pay available
- Employee Assistance Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
Salary Information
$0 - $10 hourly wage