Server - Gjelina LA

Gjelina Group; Los Angeles (CA); On-site; USD 37,000 - 42,000; Full time

Job summary

GJELINA GROUP is seeking a Server to join the team in Los Angeles. Open availability for Friday, Saturday, and Sunday shifts, with a salary range of $17.87 per hour plus tips.

The role emphasizes hospitality, teamwork, and handling a fast-paced dining room with attention to guest needs. As part of the team, you will maintain high standards of appearance, knowledge of menus, and strong communication with guests and staff.

Qualifications

• Must be organized, self-motivated, and proactive with a strong attention to detail.
• Full knowledge of all in-house food and beverage menus.
• Ability to use all relevant items of equipment.
• Understanding, knowledge, and ability to comply with safety, sanitation and food handling procedures.
• Ability to use the restaurant point of sale system.
• Ability to prioritize work activities, provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner.
• Ability to keep calm when faced with any unusual situations.
• Ability to perform the essential functions of the job.

Responsibilities

• Report for duty on time and clock in with the timeclock.
• Manage time including breaks in compliance with state Labor Law.
• Maintain high standards of appearance and hygiene at all times.
• Adhere to health, safety, alcohol control and sanitation protocols.
• Know regulars and encourage new guests to become regulars.
• Organize, clean, and maintain all server stations.
• Communicate with all service staff and management for smooth service.
• Prepare the floor for opening/closing including stocking, cleaning, preparing.
• Attend to guest needs and take/serve orders.
• Run food, drinks, and bus tables in your section.
• Complete all assigned side work pre and post shift.
• Attend trainings and pre-shift meetings.
• Know cocktail and wine knowledge to assist guests.
• Know food menu ingredients, vendors and farmers.
• Communicate guest allergies to manager.
• Understand floorplan, tables, seats.
• Support management in in-house service and events.

Skills

Organized

Food & beverage knowledge

POS system proficiency

Safety & sanitation

Multitasking

Calm under pressure

Customer service orientation

Tools

POS system

Job description

Server

Open availability for Friday, Saturday, and Sunday Shifts

Salary Range: 17.87 per hour + Tips

ABOUT US

We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer.

Job Summary

As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, an ability to stay calm within a busy environment, the ability to multitask and stay organized.

Duties & Responsibilities of the Job

• Report for duty on time, clocking in for your shift using the timeclock
• Manage your time including taking rests and meal breaks in compliance with state Labor Law; keeping managers informed when you leave the floor
• Maintain high standards of appearance and hygiene at all times, that includes clean hair, nails, and no heavy perfumes or colognes
• Adhere to all health, safety, alcohol control and sanitation protocols
• Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes
• Organize, clean, and maintain all server stations
• Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service
• Prepare the floor for opening and closing of each shift; stocking, cleaning, preparing
• Attend to guest needs throughout the dining room; coursing food orders and sending through the POS
• Run food, drinks, and bus tables in your section throughout service
• Complete all assigned side work pre and post shift
• Attend trainings and pre-shift meetings
• Responsible for in-depth knowledge of the cocktail menu and wine list, assisting guests with ingredient knowledge, pairings, etc.
• Responsible for in-depth knowledge of food menu and ingredients in each dish, vendors and farmers, etc.
• Responsible for communicating all guest allergies with a manager
• Fully understand the floorplan, table numbers, and seat positions of the entire venue
• Supporting the management team in all aspects of in-house service and events

General Attributes

• To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind.
• To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both guests and your colleagues.
• To be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done).
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance.
• To be flexible, responding quickly and positively to changing environments.
• To maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals.

Knowledge, Skills & Attributes

• Must be organized, self-motivated, and proactive with a strong attention to detail
• Full knowledge of all in-house food and beverage menus
• Ability to use all relevant items of equipment
• Understanding, knowledge, and ability to comply with safety, sanitation and food handling procedures
• Ability to use the restaurant point of sale system
• Ability to prioritize work activities, provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner
• Ability to keep calm when faced with any unusual situations
• Ability to perform the essential functions of the job

Physical Demands & Work Environment

• Must be able stand, lift, bend, and walk for extended periods of time (8-12 hours)
• Must be able to move, pull, push, carry or lift up to 50 pounds on occasion and 30 pounds regularly
• Must be able to climb sets of stairs, repetitively, throughout a shift
• Must be able to seize, grasp, turn and hold objects with hands regularly and in frequent or repetitive motions
• Must be able to reach items at varying height levels (on shelves, on ground, etc.)
• Occasionally kneel, bend, crouch and climb as required
• Must be able to work in conditions of environmental exposure to cold, heat, water, and cleaning materials.
• Must be able to remain focused in a fast-paced and ever-changing environment
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays

Certificates &Training

• State Alcohol Training Awareness Program
• State Anti Sexual Harassment Training
• Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety

EOE

THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED,SAFE, VALUED AND GIVEN THE OPPORTUNITY TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY,A DIVERSITY WHICH INCLUDES DIFFERENCES IN ,SEX,AGE,RACE,ETHNICITY AND NATIONAL ORIGIN,RANGE OF ABILITIES,SEXUAL ORIENTATION,GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEF AND PRACTICES APPLY TO ALL OF THE ACTIVITIES OF OUR BUSINESS INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT.