Server/Crew member

Ontario Trillium Foundation; Hanover (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Ontario Trillium Foundation in Hanover, Maryland is seeking a Server to deliver outstanding guest experiences through great food and beverage recommendations. The role involves understanding guests' needs, making recommendations, ensuring satisfaction, and effectively addressing complaints. With perks like great pay, flexible schedules, and growth opportunities, this position is perfect for those dedicated to hospitality. Join our team and make memorable experiences for guests and team members!

Qualifications

• Ability to create memorable guest experiences.
• Strong communication and interpersonal skills.
• Ability to handle guest complaints effectively.

Responsibilities

• Understand and embody the Guest-Obsessed culture.
• Make food and drink recommendations to guests.
• Check in with tables regularly to ensure satisfaction.
• Resolve guest concerns while involving a manager.

Job description

As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking in with each table regularly and anticipating guest needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable guest and team member experiences every day! If this sounds like you, please apply today.