Server/Crew member

Dunkin' & Baskin Robbins | Dorsey Donuts; Hanover (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Dunkin' & Baskin Robbins | Dorsey Donuts is looking for a friendly Server to create memorable guest experiences and recommend menu items in a fast-paced setting.

You will join a cohesive team, communicate clearly with guests and staff, and strive to anticipate needs while delivering hospitality that keeps guests coming back.

Qualifications

• Previous serving experience preferred.
• Must communicate clearly with guests and team.
• Strong guest-focused service mindset.

Responsibilities

• Understand our Guest-Obsessed culture and create positive guest experiences.
• Make menu and service-related recommendations and answer questions.
• Check in with each table to ensure satisfaction and anticipate needs.
• Handle guest concerns by listening, informing a manager, and resolving issues.

Skills

Guest service

Communication

Teamwork

Multitasking

Job description

As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking in with each table regularly and anticipating guest needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable guest and team member experiences every day!