Server, Casual

Timbers Kaua’i; Lihue (HI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health plans

401k match

Complimentary golf

Job summary

Timbers Kaua‘i is seeking a friendly, service-oriented team member to join our Food & Beverage team. Under the supervision of the F&B Manager, you will present menus, take orders, relay to kitchen, serve courses, and ensure guest satisfaction in a resort setting on Kaua‘i.

You should have at least six months of food and beverage or customer service experience, good English, and a willingness to multitask in a fast-paced environment.

Qualifications

• Minimum six months of food and beverage experience.
• Prior experience in customer service.
• Correct use of business English language.
• Customer service principles and practices.

Responsibilities

• Presents menu, answers questions, and makes suggestions regarding food and service.
• Writes order on check or memorizes it and relays to kitchen.
• Serves courses from kitchen and service bars, garnishes and decorates dishes.
• Serves patrons from chafing dish at table and carves meats as needed.
• Observes and responds to guest requests and completes meals.
• Total bill, accepts payment, and refers patron to cashier.
• Place and process food and beverage orders using POS system.
• Performs other duties as directed by supervisor/manager.

Skills

Initiative

Teamwork

Diversity

Multitasking

Organizational skills

Sanitation

Customer service

Job description

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world.We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth. Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Benefits:

• Paid time off for full-time, permanent employees.
• Employer-sponsored health plans.
• 401k match.
• Complimentary golf for employees and immediate family members.

SUMMARY:

Under the direction of the F & B Manager, is responsible for providing outstanding service of food and beverages to customers.

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification.Essential duties and responsibilitiesmay include, but are not limited to, the following:

• Presents menu, answers questions, and makes suggestions regarding food and service
• Writes order on check or memorizes it
• Relays order to kitchen and serves courses from kitchen and service bars
• Garnishes and decorates dishes preparatory to serving
• Serves patrons from chafing dish at table
• Carves meat, bones fish and fowl, and prepares flaming dishes and desserts at patron’s table
• Observes dinners to respond to any additional requests and to determine when meal has been completed
• Total bill and accepts payment to refers patron to Cashier
• Ladles soup, tosses salads, portions pies and desserts, brew coffee, and performs other services as determined by establishment’s size and practices
• Clears and resets counters or tables at conclusion of each course
• Place and process food and beverage orders utilizing the restaurant’s POS system
• Perform other duties as appropriate and directed by supervisor/manager

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge and/or skill required.

Education and Experience:

• Minimum of six months of food and beverage experience
• Prior experience in customer service
• Correct use of business English language
• Customer service principles and practices

Required Knowledge and Skills

Knowledge of:

• Applicable laws, codes and regulations

Skill in:

• Using initiative and independent judgment within established procedural guidelines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities
• Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds
• Multitasking while paying attention to detail and completing tasks in a timely manner
• Strong organizational skills
• Safe work practices and sanitation related to food preparation and service
• Customer service principles and practices

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the ability to stand and walk for the duration of the work shift.While performing duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear.The associate frequently is required to reach with hands and arms.

The associate must frequently lift and/or move up to 20 pounds and move up to 40 pounds with assistance.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains adrug- free workplace.