Server - Caroline

White Lodging Services, Inc.; Austin (TX); On-site; USD 17,000 - 33,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

Referral bonuses

401(k) match

Paid time off

Wellness tools

Tuition reimbursement

Discounts

EAP

Health insurance day 1

Job summary

White Lodging Services, Inc. in Austin, TX is seeking an enthusiastic server to deliver exceptional food and beverage service in our hotel restaurant. You will engage guests, offer menu recommendations, and help maintain a welcoming, high-energy dining environment.

The role emphasizes teamwork, strong communication, and the ability to thrive in a fast-paced setting, with opportunities for growth and flexible scheduling.

Qualifications

• Previous server, restaurant, or food & beverage customer service experience preferred — not required; we will train the right candidate.

Responsibilities

• Provide high-quality food and beverage service to all guests.
• Complete setup, side work, and closing duties for smooth operations.
• Maintain knowledge of menu items, ingredients, preparation methods, and garnishes.
• Ensure guest satisfaction with food quality, presentation, and dining experience.

Skills

Customer service

Communication

Teamwork

Hospitality

Job description

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

With multiple hotel properties in each market, we offer more opportunities than a single restaurant or bar ever could.Whether you're an experienced server, a restaurant professional seeking better benefits and greater scheduling flexibility, or someone searching for a server job with real growth potential, White Lodging is the place to grow.

What You'll Do

• Provide high-quality food and beverage service to all guests — creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphere
• Complete all necessary setup, side work, and closing duties to ensure smooth restaurant and food and beverage operations every shift
• Maintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes — accurately and confidently answering guest questions about food and drink selections
• Ensure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final check
• Promote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environment
• Accurately process all payment methods — cash, card, and digital — and complete end-of-shift paperwork and reconciliation
• Maintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurant
• Anticipate guest needs and deliver exemplary hospitality that keeps guests coming back
• Perform other duties as assigned

What You'll Bring

• Previous server, restaurant, or food and beverage customer service experience preferred — not required; we will train the right candidate
• An outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environment
• Excellent communication and active listening skills — you read the table and respond to guest needs before they have to ask
• A positive, can-do attitude and strong team-player mindset — you thrive in a high-volume, fast-paced hotel food and beverage environment
• Ability to handle high-volume service and perform consistently under pressure alongside a collaborative restaurant team
• Physical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs require
• A Food Handler and TABC License is required.

What You Can Look Forward To

• DailyPay — get paid when you need it
• Advanced scheduling with easy shift swapping via our app
• Unlimited employee referral bonuses
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Employee Assistance Program (EAP)
• Full-time associates also receive:
  • Medical, dental, and vision insurance — starting day 1
  • Life and disability insurance
  • Paid parental leave