Server - BRU Burger, Plainfield

Cunningham Restaurant Group; Plainfield (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tips

Advancement opportunities

Job summary

Cunningham Restaurant Group's BRU Burger Plainfield is hiring a server to provide friendly guest service, take orders, and deliver food and drinks in a fast-paced dining environment.

You will greet guests, handle POS, coordinate with kitchen, and help maintain a clean, welcoming dining area. This role is non-exempt with overtime eligibility; flexible scheduling including evenings and weekends.

Qualifications

• Customer service-focused; ability to communicate clearly.
• Attention to detail and accuracy in order taking.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet guests warmly and make them feel welcome.
• Assist guests with menu selections and provide information about offerings.
• Input orders into the POS and verify accuracy with kitchen.
• Serve food and beverages promptly and maintain presentation standards.
• Set up and clean tables, stock dining areas, and assist with dishwashing as needed.
• Promote daily specials and suggestive selling to increase sales.
• Adhere to health and safety guidelines and handle transactions securely.

Skills

Excellent communication

Interpersonal skills

Team player

Tools

POS system

Job description

Server - BRU Burger, Plainfield

full-time or part-time Front of House BRU Burger Plainfield, Plainfield, IN, US

2 days ago Requisition ID: 7743

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Job Overview

As a Server, you play a crucial role in ensuring a positive dining experience for our guests. You are responsible for providing exceptional customer service, taking orders accurately, serving food and beverages promptly, and maintaining a clean and organized dining area. Your friendly and attentive demeanor will contribute to the overall success of our restaurant.

Key Responsibilities

• Customer Service:
  • Greet guests warmly and make them feel welcome.
  • Assist guests with menu selections and provide detailed information about food and beverage offerings.
  • Ensure prompt and courteous service throughout the meal.
  • Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.
• Order Management:
  • Accurately take food and beverage orders from guests.
  • Input orders into the restaurant's POS (Point of Sale) system.
  • Double-check orders for accuracy before submitting them to the kitchen.
  • Coordinate special requests and dietary restrictions with the kitchen staff.
• Food and Beverage Service:
  • Serve food and beverages promptly and according to established presentation standards.
  • Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
  • Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.
• Cleanliness and Organization:
  • Set up and clean tables before and after guest use.
  • Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
  • Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.
• Teamwork:
  • Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
  • Communicate guest feedback and special requests to the appropriate team members.
• Upselling and Promotion:
  • Promote daily specials, desserts, and beverages to increase sales.
  • Suggestively sell additional items or upgrades to enhance the guest experience.
• Compliance:
  • Adhere to all health and safety guidelines, including food safety regulations.
  • Follow company policies and procedures regarding alcohol service and guest conduct.
  • Handle cash and credit card transactions accurately and securely.

Qualifications

• Previous serving experience is preferred but not required; training will be provided.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Ability to work in a fast-paced and high-pressure environment.
• Team player with a positive attitude.
• Ability to stand and walk for extended periods.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage offerings is a plus.

Physical Requirements

• Must be able to lift trays of food and beverages.
• Ability to stand, walk, and carry trays for extended periods.
• Ability to bend, stoop, and reach as necessary.
• Flexibility to work evenings, weekends, and holidays.

This position is classified as non-exempt under applicable wage and hour laws and is eligible for overtime compensation in accordance with applicable regulations.

CRG offers competitive compensation, including tips, and opportunities for advancement within our restaurants. If you are passionate about delivering outstanding customer service and thrive in a dynamic restaurant environment, we encourage you to apply. Join our team and be part of an exciting dining experience!

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.