Server - Beer and Wine

Cinemark USA, Inc.; Huntsville (AL); On-site; USD 1,688,000 - 2,046,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. in Huntsville seeks a Server - Beer and Wine to guide guests, take orders, and deliver timely service in a fast-paced theater setting.

You will greet guests, maintain bar and menu knowledge, process accurate transactions, and ensure compliance with age verification and responsible alcohol service policies. Cross-training opportunities may include concessions, box office, or usher roles.

Qualifications

• Proof of age is required for serving, pouring or mixing alcoholic beverages where applicable.
• Basic food handling training and any local/state certifications or health permits as required.
• Safe Alcohol Service training is required for staff working with alcohol.
• Availability to work flexible hours including evenings, weekends and holidays.
• Regular and consistent attendance is required.
• Energetic and friendly attitude during each shift.
• Excellent guest service is expected at all times.
• Accurate cash handling and basic math skills are essential.
• Must be able to communicate effectively in English (verbal/written).
• Ability to work in a team and independently; follow directions.
• Sense of urgency in fast-paced service environments.

Responsibilities

• Greet Guests with a smile in a timely and professional manner.
• Know bar and menu items to enhance the Guest experience.
• Record food and beverage orders accurately.
• Handle cash/register transactions with balance and proper logging.
• Verify ages for alcohol transactions and ensure designated areas for consumption.
• Use suggestive selling techniques to upsell items.
• Coordinate with kitchen to ensure accurate orders.
• Maintain cleanliness of high-contact areas and equipment.
• Follow safety protocols and PPE requirements.
• Adapt to varying cleaning tasks as needed.
• Report safety or security concerns to management.

Skills

Proof of age

Food handling training

Alcohol service training

Flexible hours

Regular attendance

Energetic attitude

Guest service

Cash handling

Basic math

English communication

Teamwork

Work independently

Follow directions

Urgency

Job description

Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary

As a Server - Beer and Wine you will be responsible for guiding Guests to order food products and/or beverages to enhance the movie-going experience. This includes greeting Guests through engaging interaction, making specific menu suggestions, having strong menu knowledge, and delivering quick and timely counter service. The Server – Beer and Wine role is a vital link between our Guests and the kitchen staff. The Server - Beer and Wine may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher, as staffing needs require.

Responsibilities

• Greet Guests with a smile in a timely and professional manner
• Possess full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experience
• Accurately records food and beverage orders from Guests in a timely manner
• Responsible for all transactions done on assigned register (proper cash balance in register, distributing correct tickets or inventory associated with each sale, properly logging off when away from register, reporting any concerns to a manager including unauthorized use of assigned register, etc.)
• Verifies identification to confirm Guests are at least 21 years of age for all alcohol transactions
• Ensures that alcohol is consumed in designated areas only
• Consistently use suggestive selling techniques
• Collaborate with kitchen team to ensure that food orders are accurate
• Consistently wipes down and sanitizes Employee and Guest high-contact areas
• Properly utilizes Personal Protective Equipment while completing position specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
• Performs other work-related duties as assigned

Requirements

• Proof of age (Associates who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Team Members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency

Physical and Environmental Requirements

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

DISCLAIMER

This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer

Pay Range: 12.25 - 14.85

Want to learn more about us visit: Why Cinemark | Cinemark USA, Inc