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Benefits offered: Competitive wages, tips paid daily, flexible work schedules, diverse work environment, 401K, free teammate meals & discounts. Opportunities for advancement and career growth. Health insurance benefits are available for full-time teammates.
Role Responsibilities:
- Provide timely, accurate, and friendly customer service.
- Grow sales through repeat customers, increased sales, and profitability.
- Make informed suggestions for food and beverages.
- Deliver ordered items, maintain dining room cleanliness, and process payments promptly.
- Maintain a clean, safe, and sanitary work environment.
Duties and Responsibilities:
- Demonstrate outstanding hospitality and teamwork.
- Take food and beverage orders from customers.
- Accept and process customer payments accurately.
- Follow all sanitation, safety, and cash handling policies.
- Complete opening, shift, and closing duties.
- Deliver food and beverages in a timely manner.
- Upsell liquor or food options when appropriate.
- Maintain stocked server stations and ensure table maintenance.
- Assist as needed for a smooth customer experience.
- Report safety issues immediately.
- Maintain valid food handler and alcohol certifications.
- Adhere to all company policies and procedures.
- Report non-routine situations to management.
Qualifications:
- Motivated with high energy.
- Customer-centric with a service-oriented attitude.
- Organized and able to work under pressure.
- Follow written and verbal instructions.
- Maintain a calm and friendly demeanor.
- Knowledge of menu items and signature beverages.
- Respectful to all customers, staff, and vendors.
- Recognize signs of intoxication and address accordingly.
- Maintain all required certifications.
- Flexible availability, including weekends and holidays.
Physical Requirements:
- Lift/carry up to 25 lbs.
- Constant walking, standing, stooping, reaching.
- Manual dexterity.
- Accommodation requests should be directed to management.
Additional Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industry: Restaurants