Server Assistant

Kimpton Hotels & Restaurants; Winston-Salem (NC); On-site; USD 16,531 - 22,041; Full time

Job summary

Kimpton Hotels & Restaurants is seeking energetic dining room staff to maintain a clean dining area, bus tables, and provide outstanding guest service. You’ll build personal connections with guests and help create memorable experiences, while supporting the restaurant team.

We value hardworking individuals with a genuine passion for hospitality and a flexible schedule to cover evenings, weekends, and holidays as needed.

Qualifications

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler Certification (if applicable).
• Knowledge or ability to learn the restaurant point-of-sale system; ability to prioritize multiple tasks in a dynamic environment.
• Hardworking, dedicated, with a real passion for hospitality.
• Flexible schedule and able to work evenings, weekends, and holidays when needed.

Responsibilities

• Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner while providing outstanding service to our guests.
• Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
• Clean and set tables to restaurant standards.
• Deposit dishes appropriately in the dish-room or specified area.
• Pull dirty plates from tables while guests are still seated.
• Serve beverages promptly.
• Stock bussing stations.
• Clean stations, including sweeping floor using the tools provided.
• Perform buffet set-up and refill if needed.
• Assist other restaurant personnel with tasks when necessary such as expediting food to tables.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Skills

Guest service

Multitasking

Hardworking

Hospitality passion

Flexible schedule

Education

Food Handler Certification

Tools

POS system

Job description

Overview

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner while providing outstanding service to our guests. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

• Clean and set tables to restaurant standards.
• Deposit dishes appropriately in the dish-room or specified area.
• Pull dirty plates from tables while guests are still seated.
• Serve beverages promptly.
• Stock bussing stations.
• Clean stations, including sweeping floor using the tools provided.
• Perform buffet set-up and refill if needed.
• Assist other restaurant personnel with tasks when necessary such as expediting food to tables.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

What You Bring

• 1 year of experience in a similar or supportive role is preferred.
• Food Handler Certification (if applicable).
• Knowledge or ability to learn the restaurant point-of-sale system; ability to prioritize multiple tasks in a dynamic environment.
• Hardworking, dedicated, with a real passion for hospitality.
• Flexible schedule and able to work evenings, weekends, and holidays when needed.

Differences Make a Difference

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage each employee to understand, accept, and celebrate differences among people, including different personalities, lifestyles, work styles, education, and experience. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy, please note that this statement reflects our commitment to equal opportunity in employment.

Be Yourself. Lead Yourself. Make it Count.