Server Assistant

VB Portland NE LLC; Portland (OR); On-site; USD 19,000 - 28,000; Full time

Job summary

VB Portland NE LLC in Portland, OR is seeking a Voicebox Server Assistant to support our servers and ensure guests have an unforgettable karaoke experience. You will manage the pace of service, assist with drink and food orders, and help keep the restaurant and karaoke areas clean and welcoming throughout the night.

Candidates must be 21+, have OLCC and Food Handler’s cards, and be available nights and weekends.

Qualifications

• Must be at least 21 years old.
• Nights and weekend availability.
• Has valid OLCC and Food Handler's card.
• Knowledge of Microsoft Office, Google Calendar, and Google Chrome.

Responsibilities

• Ensures the happiness of each Voicebox guest.
• Preview the night's schedule and prepare for catering or special orders.
• Masters the POS and calendar system.
• Works with team to maintain the flow of the night.
• Delivers drink and food orders in a timely manner.
• Maintains cleanliness of server area and karaoke boxes.
• Enters each karaoke box every 20 minutes for drink/food orders.

Skills

Customer service

POS system

Food safety

Tools

Microsoft Office

Google Calendar

Google Chrome

Job description

Description

The Voicebox Server Assistant is responsible for assisting our Servers enabling our guests to have the time of their lives. You will exemplify Voicebox’s vision, “to transform America’s understanding of the karaoke experience and help them discover the best nights of their weeks, years and lives.” This is accomplished by creating an extraordinary experience for our guests and becoming their first choice to gather and celebrate. All actions supporting these goals should be in line with our core values.

You will have the courage to sing a song with a party if asked and have a good basic knowledge of current and past popular songs.

ESSENTIAL FUNCTIONS AND DUTIES

• Ensures the happiness of each Voicebox guest
• Preview the night's schedule and prepare for any catering or special orders for the night
• Masters our POS and calendar system
• Works with each team member to maintain the flow of the night
• Delivers drink and food orders in a timely manner
• Maintains cleanliness of server area, bathrooms, and each karaoke box
• Light bar back duties
• Prepare, cook, and run a limited menu
• Enters each karaoke box every 20 minutes for drink/food orders and maintains a presence
• Remains vigilant for minors and VIP (Visibly Intoxicated Persons)
• Opens line of communication with the host of each party
• Maintains each party's tabs in our POS, communicating anything out of the ordinary with proper staff members

QUALIFICATION STANDARDS

• Has valid OLCC (where applicable) and Food Handler's card
• Knowledge of Microsoft Office, Google Calendar, and Google Chrome
• Nights and weekend availability
• Ability to effectively communicate with guests and other staff

***Must be at least 21 years old***

PHYSICAL STANDARDS

• Ability to keep floors and tables clean and pick debris off the floor
• Must have a good sense of balance, be able to bend and kneel and have the ability to lift up to 60 lbs frequently over the course of the shift
• Ability to stay on your feet of up to 6 hours at a time.

Requirements

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws