Server Assistant

Ruth's Chris Steak House; Odenton (MD); On-site; USD 28,000 - 45,000; Full time

Job summary

Ruth's Chris Steak House in Odenton, MD is seeking Front-of-House team members to provide attentive service and uphold Ruth's Chris standards. You will set up service stations, greet guests, serve water and bread, and assist with course service, all while maintaining a clean appearance.

Shifts include nights, weekends, and holidays. You will communicate guest needs to the Manager on Duty and work as part of a team to ensure a memorable dining experience.

Responsibilities

• Sets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the bar.
• Serves water, bread and butter to guests in assigned area immediately upon being seated. Serves refreshments regularly throughout the dining experience.
• Removes dishes, silverware, glassware and all other items when guests are finished using them. Replaces items as needed for next course
• Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items according to the “decoy” system, placing them in prescribed area for proper disposition.
• Resets vacated tables according to the procedures stated in the RCSH training materials.
• Communicates to the service staff any requests or needs of the guest.
• Nights, weekends, and holiday shifts are required

Job description

All FOH positions are expected to report to work as indicated on the work schedule, be in correct uniform, practice positive personal hygiene and cleanliness habits during all work shifts. Each position will obtain their station assignment at the beginning of the shift and perform all opening and closing duties as needed and directed by the Manager on Duty. Practicing teamwork by assisting fellow team members will be expected to enhance our guests’ dining experience and team members must communicate any and all guest issues to the Manager on Duty should our guests express any dissatisfaction with their dining experience. It is essential for FOH team members to perform all duties and maintain knowledge of all standards and procedures as stated in each individual position’s RCSH Employee Training Packet.

Duties and Expectations:

• Sets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the bar.
• Serves water, bread and butter to guests in assigned area immediately upon being seated. Serves refreshments regularly throughout the dining experience.
• Removes dishes, silverware, glassware and all other items when guests are finished using them. Replaces items as needed for next course
• Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items according to the “decoy” system, placing them in prescribed area for proper disposition.
• Resets vacated tables according to the procedures stated in the RCSH training materials.
• Communicates to the service staff any requests or needs of the guest.
• Nights, weekends, and holiday shifts are required

Job Types:

Full-time, Part-time

We are a franchise group of nine Ruth's Chris Steak Houses. We have locations in North Carolina, Maryland and New Jersey. We are looking for team members that will deliver plus one service to our guests!