Server Assistant

Kona Grill - Cincinnati; Liberty Township (OH); On-site; USD 1,378,000 - 2,066,000; Full time

Benefits offered by this job

Employee dining discounts

Onsite meals

Career development

Paid sick time (where applicable)

Employee Assistance Program

Commuter benefits

Dependent care benefits

Job summary

Kona Grill - Cincinnati is seeking a Server Assistant to support the server team and ensure a high-energy, high-volume dining experience. You will help keep tables set, cleared, and maintained while anticipating guest needs.

Ideal candidates have previous experience in similar roles or a strong desire to contribute to an exceptional dining experience. Availability for nights, weekends, and holidays is required; standing for long periods and lifting up to 50 lbs may be necessary.

Qualifications

• Previous experience as a Server Assistant, Busser, or similar role preferred.

Responsibilities

• Assist servers by clearing and resetting tables quickly and efficiently.
• Deliver water, bread service, and condiments to guests as needed.
• Anticipate guest needs and provide outstanding, proactive hospitality.
• Maintain a clean and organized dining area, including service stations and floor areas.
• Ensure table settings are clean, polished, and properly arranged before seating new guests.
• Assist with food running when necessary, ensuring accuracy and proper presentation.
• Work closely with servers, bartenders, and food runners to maintain smooth service flow.
• Follow restaurant safety and sanitation protocols, ensuring compliance with health department regulations.
• Support the overall guest experience by being professional, friendly, and attentive.
• Execute tasks assigned by FOH Leadership with enthusiasm and efficiency.

Skills

Customer service

Teamwork

Stamina

Attention to detail

Job description

Join the Global Leader in Vibe Dining!

Why Join Our Team?

• Comprehensive Benefits Package
  • Medical, Dental, and Vision Insurance
  • Group Life and Disability Insurance
  • Group Accident, Hospital Indemnity, and Critical Illness Insurance
  • Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
  • Employee Dining Discounts and/or Complimentary Onsite Meals
  • Career Development & Limitless Growth Opportunities
  • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
  • Employee Assistance Program (EAP)
  • Commuter and Dependent Care Benefits

What You’ll Do

As a Server Assistant, you will be a key player in delivering exceptional guest experience by providing seamless support to the server team. Your mission is to ensure tables are properly set, cleared, and maintained, while anticipating guest needs and assisting in a high-energy, high-volume dining environment.

Key Responsibilities

• Assist servers by clearing and resetting tables quickly and efficiently
• Deliver water, bread service, and condiments to guests as needed
• Anticipate guest needs and provide outstanding, proactive hospitality
• Maintain a clean and organized dining area, including service stations and floor areas
• Ensure table settings are clean, polished, and properly arranged before seating new guests
• Assist with food running when necessary, ensuring accuracy and proper presentation
• Work closely with servers, bartenders, and food runners to maintain smooth service flow
• Follow restaurant safety and sanitation protocols, ensuring compliance with health department regulations
• Support the overall guest experience by being professional, friendly, and attentive
• Execute tasks assigned by FOH Leadership with enthusiasm and efficiency

What We’re Looking For

• Previous experience as a Server Assistant, Busser, or similar role preferred but not required
• Ability to work efficiently in a fast-paced, high-volume environment
• Strong attention to detail and commitment to maintaining cleanliness and organization
• Willingness to support the team and contribute to an exceptional dining experience
• Must be able to stand for extended periods and lift to 50 lbs.
• Availability to work nights, weekends, and holidays
• Positive attitude, strong work ethic, and a team-first mentality

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand.

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Compensation: Minimum Wage