Server Assistant

ClubCorp, Inc.; Hilton Head Island (SC); On-site; USD 20,664 - 23,419; Part time

Job summary

ClubCorp, Inc. is hiring a Server Assistant at The Golf Club at Indigo Run in Hilton Head Island, SC. In this role, you will support the front-of-house team by assisting with food and beverage service, ensuring a smooth dining experience for members and guests.

Responsibilities include delivering food, maintaining cleanliness, greeting members, and assisting with event support. Ideal candidates should have a high school diploma and previous food service experience along with excellent communication skills.

Qualifications

• Previous experience in Food and Beverage service required.
• Must possess Food Handler and Alcohol Server Certifications as per regulations.
• Effective communication skills are essential.

Responsibilities

• Assist in delivering food and beverages to ensure prompt service.
• Maintain cleanliness in the dining area and assist with table setup.
• Greet members and provide basic assistance.

Skills

Food and Beverage service experience

Excellent communication skills

Ability to follow instructions

Education

High school diploma or equivalent

Tools

Trays

Wine Tool

Job description

• Locations 101 Berwick Drive, Hilton Head Island, SC, 29926, US
• Pay Range 15.00-17.00
• Business Unit The Golf Club at Indigo Run

Job Description

The Server Assistant supports the front-of-house team by assisting with food and beverage service, ensuring a smooth and efficient dining experience for members and guests. This role plays a critical part in maintaining high service standards and operational efficiency. Server Assistants help with setting up, cleaning, and supporting service tasks, and contribute to creating a welcoming atmosphere.

Job Summary

The Server Assistant supports the front-of-house team by assisting with food and beverage service, ensuring a smooth and efficient dining experience for members and guests.

Reporting Structure

• Reports to the F&B Director, Banquet Manager or Restaurant Manager

Day-to-Day

• Assist with delivering food and beverages to members/guests, ensuring prompt service.
• Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
• Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
• Greet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment.
• Collaborate with team members to ensure a smooth dining experience, providing support as needed.
• Assist in handling Member/Guest requests and complaints, escalating issues to Servers or management when necessary.
• Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
• Follow safety and cleanliness guidelines, ensuring all areas are maintained in accordance with Club policies.

Perform additional duties as assigned by management, including supporting special events and large parties.

Additional Duties

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.

Wear a clean, neat uniform that meets club standards.

Preferred

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.

Ability to follow instructions and communicate well with team members.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.

Effective communication skills, including talking and hearing, with sufficient visual acuity.

Primary Tools/Equipment

• Trays
• Bottle Opener
• Wine Tool

Work Schedule

• Attendance requirements for this position as outlined on the weekly schedule.
• Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.