Server Assistant

The Indigo Road Hospitality Group; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Dynamic team

Fast-paced environment

Job summary

The Indigo Road Hospitality Group in Charlotte, NC is seeking a Server Assistant to support the front-of-house team and ensure guests receive attentive service. You will greet guests, assist servers, perform side work, and help reset tables in a fast-paced environment.

This role emphasizes teamwork, flexible scheduling, and reliability. Previous restaurant experience is preferred, and candidates should be able to stand for long periods and communicate effectively with staff and guests.

Qualifications

• At least one year of restaurant or similar experience preferred.
• Must be able to communicate effectively with managers, employees, and guests.
• Flexible schedule to work days, nights, weekends and holidays.
• Constant standing/walking with occasional bending, kneeling, or lifting.

Responsibilities

• Greet guests as they are seated and respond to guest requests; communicate to the server as needed.
• Perform side work at the start and end of each shift and maintain clean service areas.
• Between seating, take soiled tableware to the dish room and reset tabletops.

Skills

Customer service

Teamwork

Communication

Flexibility

Positive attitude

Job description

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE

Server Assistants are the saving grace of support staff and have an eye for the where assistance is needed. While ensuring each guest has water in their glass, you will also be there to save the day for the full-handed server in need.

What we will ask of you:

• Perform side work at the start and end of each shift as required by service station assignment and maintain clean service areas throughout shift
• Greet guests as they are seated and respond appropriately to guest requests and communicate to server as needed
• Between seating’s, take soiled table ware to dish room and sort to designated areas in the soiled dish drop off area then clean and reset tabletops

Requirements for Success:

• At least one year of restaurant or similar experience preferred
• Have a positive energy, be ready to assist fellow support staff and work as a team player
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends and holidays
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.