Server Assistant

HEI Hotels & Resorts; Atlanta (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Hotel room discounts

Pet insurance

Vacation and sick leave

Job summary

HEI Hotels & Resorts is seeking an Outlet Attendant to support the Outlet Manager and Servers in maintaining a clean, welcoming dining environment and delivering exceptional guest service at our Buckhead property.

Responsibilities include clearing tables, stocking stations, serving beverages and bread, transporting dirty wares, and ensuring consistent attendance. Strong communication skills and physical ability are essential for success in this role.

Qualifications

• Knowledge of the appropriate table settings and service ware.
• Ability to grasp, lift and/or carry up to 50 lbs with or without accommodations.
• Ability to move or push goods on a hand cart/truck weighing up to 150 lbs with or without accommodations.
• Effective verbal and written communication skills.

Responsibilities

• Clear dirty table settings quickly and reset tables.
• Maintain stock and cleanliness of stations for all meal periods.
• Serve guests with beverages, bread, and butter, and replenish as necessary.
• Transport dirty tableware to the dishwashing area for proper cleaning.
• Adhere to attendance rules and be available to work regularly.

Skills

Table settings knowledge

Lift up to 50 lbs

Push/pull up to 150 lbs

Verbal and written communication

Job description

About Us

Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline. Gathering together was Buckhead’s original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests. Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services. In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement. Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!

About Us

Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline. Gathering together was Buckhead’s original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests. Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services. In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement. Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Overview

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.

Essential Duties And Responsibilities

• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
• Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications And Skills

• Knowledge of the appropriate table settings and service ware.
• Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.