Server All Shifts

IHOP; Novi (MI); On-site; USD 1,653,000 - 2,755,000; Full time

Job summary

IHOP is seeking a friendly server to greet guests, seat them, and guide them through the menu. The role involves taking orders, upselling items, and coordinating with the kitchen for timely delivery of meals.

Candidates should be able to handle money, work in shifts, and maintain a welcoming atmosphere while delivering excellent customer service.

Qualifications

• Prior server experience is a plus.
• Strong teamwork and communication skills.
• Ability to handle money responsibly.
• Able to multitask and think quickly.
• Flexible for shifts.

Responsibilities

• Greet guests, seat them, and escort them to tables.
• Offer menu recommendations and details.
• Upsell additional products when appropriate.
• Take orders using software or memorization.
• Communicate order details to kitchen staff.
• Deliver food and beverages promptly.
• Present checks and process payments.
• Keep tables and tableware clean and presentable.
• Provide an exceptional customer experience.

Skills

Customer service

Multitasking

Teamwork

Cash handling

Upselling

Tools

POS software

Job description

Our restaurant is looking for a server with remarkable hard skills and engaging people skills!

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a server who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a Server in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our servers are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Server::

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Server Job Requirements::

• Prior experience as a server is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.