SERVER 3TP (56661)

Indian Head Casino & Plateau Travel Plaza; Madras (OR); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Life & disability insurance

FSA

Free meal per shift

Employee events

Job summary

Indian Head Casino & Plateau Travel Plaza in Madras, OR is seeking a full-time Server to greet guests, take orders, and deliver friendly service in our café and on the gaming floor.

This role emphasizes multitasking, guest relations, and seating guests efficiently in a fast-paced environment. The starting wage is $15.00 per hour plus tips, with extra differentials for non‑standard shifts.

Qualifications

• Strong customer service and communication skills.
• Experience in fast-paced service environment.
• Guest interaction on gaming floor and café.
• Previous serving experience preferred.
• Bartender or barista experience is a plus.
• Must be 21+ and pass background checks.

Responsibilities

• Greet guests and provide friendly, professional service.
• Take food and beverage orders accurately and efficiently.
• Serve guests in the café and on the gaming floor.
• Ensure orders are delivered correctly and on time.
• Handle cash, tips, and POS transactions accurately.
• Respond to guest questions or concerns in a positive manner.
• Maintain cleanliness of tables and service areas.
• Follow food safety and guest service standards.
• Support a welcoming, team-focused environment.

Skills

Customer service

Communication

Public interaction

Bartender experience

Shift availability

Attendance & punctuality

Job description

Job Details

Job Location: Plateau Travel Plaza - Madras, OR 97741

Salary Range: $15.00 Hourly

Picture yourself welcoming guests, taking orders, and delivering great service in a lively café environment—where friendly interactions and attention to detail make every visit enjoyable. The Plateau Travel Plaza is opening soon, and we are building a strong front‑of‑house team to support Three Teepees Café in our newly remodeled and expanded property, including service on the gaming floor. We are currently seeking a Server who enjoys working with people, stays organized in a fast‑paced environment, and takes pride in providing excellent guest service. This full‑time position is ideal for someone who thrives on interaction, multitasks well, and understands how great service enhances the guest experience.

What you’ll do

• Greet guests and provide friendly, professional service
• Take food and beverage orders accurately and efficiently
• Serve guests in the café and on the gaming floor
• Ensure orders are delivered correctly and in a timely manner
• Handle cash, tips, and point‑of‑sale transactions accurately
• Respond to guest questions or concerns in a positive manner
• Maintain cleanliness of tables, service areas, and shared spaces
• Follow food safety, alcohol service, and guest service standards
• Support a welcoming, respectful, and team‑focused environment

Benefits, Compensation, & Perks

The starting wage for a Server is $15.00 per hour plus tips, depending on experience (DOE). Non‑standard shifts offer a shift differential ranging from an additional $0.50 to $2.50 per hour, depending on the shift worked.

Eligible full‑time team members also have access to a comprehensive benefits package that includes:

• Health insurance with low deductibles for individuals and families
• 401(k) retirement plan options
• Employer‑paid life and disability insurance
• Flexible Spending Accounts (FSA)
• And much more!

Benefits eligibility and offerings vary by position and employment status.

Plus:

• One free meal per shift for all team members
• Multiple employee appreciation events and programs throughout the year, including company‑sponsored family fair days, movie nights, and monthly prize drawings

Qualifications

• Strong customer service and communication skills
• Ability to work efficiently in a fast‑paced service environment
• Comfortable interacting with guests in a public setting, including the gaming floor
• Previous serving experience preferred
• Experience as a bartender and/or barista is a plus
• Reliable attendance and punctuality
• Availability to work varied shifts, including nights, weekends, and holidays
• Ability to work independently and as part of a team
• Ability to pass a criminal history background check and pre‑employment drug testing upon offer of hire
• Must be 21 years of age or older

Plateau Travel Plaza is a wholly owned and operated enterprise of the Confederated Tribes of Warm Springs. Tribal preference in hiring applies in accordance with CTWS Tribal policy; however, all qualified applicants are encouraged to apply and will be considered based on job‑related qualifications.