Server

IHOP; Ypsilanti (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Great pay

Flexible schedules

Growth opportunities

Job summary

IHOP in Ypsilanti, MI is seeking a Server to deliver memorable guest experiences by recommending food and beverages and serving items with hospitality. You will join a cohesive team in a fast-paced environment that values guest satisfaction and teamwork.

You will understand our guest-obsessed culture, answer menu questions, make thoughtful recommendations, and ensure guests are happy by checking in and proactively meeting their needs.

Qualifications

• Provide friendly, attentive service and greeting guests promptly.
• Recommend menu items and explain ingredients and preparation.
• Anticipate guest needs and handle requests with professionalism.

Responsibilities

• Understand our Guest-Obsessed culture and create positive, memorable experiences.
• Make food and drink recommendations and answer menu or service questions.
• Check in with guests regularly, ensuring satisfaction and anticipating needs.
• Address guest concerns by listening, informing a manager, and resolving issues.

Job description

As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu- and service-related questions.
• Ensure guest satisfaction by checking in with each guest regularly and anticipating their needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible schedules
• Growth opportunities

A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable experiences every day!