Server

Ontario Trillium Foundation; Waltham (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Great pay

Flexible schedules

Growth opportunities

Paid time off

Discounted meals

Job summary

Ontario Trillium Foundation in Waltham, MA is seeking a Server to deliver memorable guest experiences by recommending menu items and providing attentive service in a fast-paced, guest-obsessed culture.

You will work with a cohesive team, check in with guests, answer questions, handle concerns, and contribute to a warm, welcoming dining atmosphere with flexible schedules and growth opportunities.

Qualifications

• Excellent customer service and communication skills.
• Ability to answer menu- and service-related questions.
• Ability to handle guest concerns professionally.

Responsibilities

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu- and service-related questions.
• Ensure guest satisfaction by checking in with each guest regularly and anticipating their needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Skills

Customer service

Communication

Menu knowledge

Job description

As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu- and service-related questions.
• Ensure guest satisfaction by checking in with each guest regularly and anticipating their needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible schedules
• Growth opportunities
• Paid time off
• Discounted meals

A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable experiences every day!