Server

Tavistock Restaurant Collection; Town of Florida (NY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Vision insurance

Job summary

A prestigious dining establishment is seeking an engaging Server to deliver exceptional hospitality and build emotional connections with guests. This role emphasizes effective communication, teamwork, and maintaining a high standard of cleanliness and service. Candidates should have a high school diploma and preferably previous experience in hospitality. The position comes with several benefits, including health and dental insurance, 401(k), and paid time off.

Qualifications

• High School education and ability to communicate in English.
• Previous hospitality experience preferred.
• Coordination skills to pour and carry drinks and plates.

Responsibilities

• Deliver genuine hospitality and establish emotional connections with guests.
• Communicate effectively with guests and team members.
• Ensure high levels of cleanliness and sanitation.

Skills

Adaptability & Flexibility

Attention to Detail

Communication

Customer Focus

Teamwork

Education

High School Diploma

Tools

POS System

Job description

Description

NAMI LAKE NONA

Nami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world’s largest private art collections. Nami’s intimate and exclusive, 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami’s interpretive take on Japanese ingredients and flavors. Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates.

If interested and you believe your experience may apply, we encourage you to answer the following questions in our application:

• What is the coolest restaurant you have ever been to?
• What is the craziest thing you have ever eaten?
• What is your favorite cocktail?
• Have you ever traveled outside of the US? If so, where to?

If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities.

POSITION SUMMARY

The Server is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
• Execute beverage tray service Answer guest questions regarding food and beverage offerings
• Adhere to all alcohol awareness procedures
• Handle guest complaints professionally and alert a manager immediately
• Process payments and handle cash professionally and accurately
• Communicate with managers and hosts regarding table availability and key table updates
• Follow up with guests about their meal and dining experience to ensure great guest satisfaction
• Maintain high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

POSITION QUALIFICATIONS

Competency Statement(s)

• Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
• Communication – Listens to others and communicates in an effective manner
• Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving – Resolves difficult or complicated challenges
• Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Requirements

SKILLS & ABILITIES

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: Experience using a Point of Sale (POS) system

Certificates & Licenses: N/A

Other Requirements: Must meet local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time