Server

Dave & Buster's Management Corporation, Inc.; Thousand Oaks (CA); On-site; USD 23,000 - 26,000; Part time

Job summary

Dave & Buster’s Management Corporation, Inc. in Thousand Oaks, CA is seeking a guest-focused team member to deliver fast, attentive service across food, drinks and games. You will engage with Guests, take orders and use Micros to process transactions, while keeping a fun, welcoming atmosphere.

You’ll work flexible shifts with opportunities to team up with coworkers and contribute to a memorable experience for every Guest in a lively environment.

Qualifications

• Must be able to work days, nights and weekends.
• Lift up to 30 pounds and stand for long periods.
• Read and write handwritten notes.

Responsibilities

• Deliver an unparalleled Guest experience through food, drinks and games.
• Takes guest orders and enters into Micros quickly and in proper sequence.
• Maintains a warm, fun atmosphere and a clean station.
• Assists in party setup and breakdown and supports team members.
• Adheres to sanitation procedures and cost controls.
• Follows alcohol awareness procedures and ensures guest safety.

Skills

Customer service

Cash handling

Micros POS

Teamwork

Tools

Micros POS

Job description

Job Description:

Dave & Buster’s and Main Event are different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s and Main Event offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

POSITION SNAPSHOT

Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests’ needs.

NITTY GRITTY DETAILS

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Takes prompt corrective action where necessary or suggests alternative courses of action.
• Creates a warm, fun atmosphere for Guests and Team Members.
• Adheres to company’s sanitation procedures.
• Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.
• Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
• Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
• Greets newly seated Guests’ in a friendly and timely manner.
• Accurately takes Guests’ food and drink orders.
• Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
• Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges.
• Ensures food is properly garnished and delivers trays to designated table server’s own section, as well as other sections in the restaurant, as needed.
• Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy.
• Assists in party set up and breakdown.
• Busses and resets tables as needed.
• Assists other Team Members as needed or as business dictates.
• Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift.
• Participates in all incentives and contests, driving sales and promoting the brand.
• Follows portion guidelines to ensure cost control, while maximizing the Guest experience.
• Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‑bussing as necessary, and responding to Guest needs in a timely manner.
• Keeps station clean, sets up and takes down station tables appropriately.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.

Requirements

STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend and stoop frequently.

As an equal opportunity employer, Dave & Buster’s and Main Event are dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Salary Range: 16.9 - 19

We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!