Server

ACG BBQ, LLC; Richmond (VA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Family-Friendly Hours

Competitive Pay

Eat Free when working

Paid Time Off after one year

Christmas and Thanksgiving Off

Team Member of Quarter Awards Program

Incentive Opportunities

Medical, Dental, and Vision Coverage

Supplemental Benefits

Job summary

ACGBBQ, LLC., a licensed Sonny’s BBQ franchisee, seeks team members to deliver memorable guest experiences with outstanding service. You will upsell items, process transactions, and assist with stocking while maintaining a clean, safe, and welcoming dining area.

We value hard work and long-term growth, offering benefits like paid time off after one year, meal perks, and a comprehensive benefits package including medical, dental, and vision coverage. Join our team and grow with us.

Qualifications

• Related experience and/or training in the restaurant industry.
• Strong interpersonal skills.
• Basic reading, writing, and mathematical skills.
• Able to account for and process cash and credit transactions.

Responsibilities

• Provide excellent guest service.
• Upsell guests beyond their orders.
• Process transactions and collect payment.
• Assist with restocking items.
• Interact with guests upon arrival and seat them accordingly.
• Communicate with the kitchen staff.
• Complete assigned cleaning duties and side work.
• Able to perform other duties as assigned.

Skills

Guest service

Interpersonal skills

Time management

Cash handling

Education

Restaurant experience/-training

Tools

POS systems

Job description

Description

Looking for a workplace that values hard work and offers opportunities for long-term growth? You’ve come to the right place! At ACGBBQ, LLC., a licensed franchisee of Sonny’s BBQ, we know our people are the heart of our success, and we’re committed to taking care of our team.

Benefits for team members are:

• Family-Friendly Hours
• Competitive Pay
• Eat Free when working
• Paid Time Off after one year
• Christmas and Thanksgiving Off
• Team Member of Quarter Awards Program
• Incentive Opportunities
• Medical, Dental, and Vision Coverage
• Additional Supplemental Benefits

(Employees in non-exempt positions must complete the applicable waiting period prior to benefits enrollment.)

At Sonny’s BBQ, we don’t just hire great people—we invest in them. When you join the ACGBBQ family, you’ll be part of a team that supports you, values your contributions, and helps you grow.

General Purpose

To provide the most memorable experience for our guests, through fun, connections, and the best BBQ ever!

Essential Duties (may include, but not limited to)

• Provide excellent guest service
• Ability to upsell guests beyond their orders
• Process transactions and collect payment
• Assist with restocking items
• Interact with guests upon arrival and seat them accordingly
• Communicate with the kitchen staff
• Complete assigned cleaning duties and side work
• Ability to perform other duties as assigned

Qualification Requirements

• Able to work independently or as part of a team
• Able to handle multiple tasks simultaneously
• Can be calm under pressure
• Time management skills
• Able to account for and process cash and credit transactions
• Must be dependable and can maintain a flexible schedule
• Attend and successfully complete any ongoing training or certification programs required by the company, federally, or by the state as it relates to this position.

Required Skills and Experience

• Related experience and/or training in the restaurant industry.
• Strong interpersonal skills.
• Basic reading, writing, and mathematical skills
• Constant ability to push, pull, lift, carry and or move up to 10 pounds.
• Team Members will be exposed to wet and/or humid conditions and required to work with cleaning chemicals. Frequent washing of the hands is required for all positions.

Physical Demands and Work Environment (so you know what you are getting into)

• The physical demands described here are representative of those that must be met by any FOH Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• Must be able to handle products, cash, transactions and POS equipment
• Ability to communicate effectively with other Team Members and guests, including speaking and listening.
• The position requires continuously walking, standing, bending, lifting, reaching, crouching, touching, feeling, tasting, talking, hearing, wiping, and smelling.
• Sonny’s is a fast-paced environment and requires constant human interaction and movement.
• While performing the duties of the job, team members regularly work with or near moving mechanical parts.
• As a FOH Team Member, you must have the ability to perform the essential functions of the job for up to an 8-hour shift.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.