Server

Twice; Reading (Berks County); On-site; USD 25,000 - 35,000; Full time

Job summary

A local hospitality establishment in Reading, PA is seeking a General Purpose employee to serve food and beverages to guests in a prompt and courteous manner. The ideal candidate will have a high school diploma or GED and experience in the restaurant industry. Responsibilities include taking orders, maintaining a clean workstation, and ensuring guest satisfaction. This position requires the ability to read and speak English and meet state age requirements for service of alcoholic beverages.

Qualifications

• High school diploma or GED; one to three months related experience and/or training.
• Ability to read and speak English required for job duties.
• Knowledge of food safety and sanitation protocols.

Responsibilities

• Serve food and beverage items to guests promptly and courteously.
• Take and deliver food and beverage orders.
• Ensure guest satisfaction and replenish items as needed.

Skills

Ability to read and speak English

Knowledge of POS system

Meets state age requirements for handling alcoholic beverages

Education

High school diploma or GED

Job description

General Purpose

Serves guests food and beverage items in a prompt, professional and courteous manner.

Essential Duties

• Provides immediate attention to all guests upon seating.
• Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
• Takes food and beverage orders from guests and delivers food to guests promptly after preparation.
• Follows-up with guest to ensure satisfaction. Replenishes items as needed.
• Participates in pre-shift meetings and taste tests.
• Maintains organized workstation and side work duties.
• Accountable for checks and cash transactions. Utilizes Point of Sales System.
• Follows established systems for taking, placing, and delivering orders.
• Follows established standards for greeting, cocktail service, food delivery and general service techniques.
• Practices tray service for all food and beverage service.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise

Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses

Food Safety and Sanitation Training and Alcohol Awareness Training.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages.
• Knowledge of POS system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.