Server

StoryPoint; Portage (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

StoryPoint in Portage, Michigan is looking for a Server to provide exceptional dining service while ensuring resident satisfaction. The ideal candidate should be friendly, display teamwork, and provide quality service with a professional attitude. Responsibilities include serving meals, following food safety protocols, and handling resident concerns. This position requires standing for long periods and effective communication skills, with the potential for travel between locations.

Qualifications

• Prior restaurant experience is preferred but not required.
• Must be friendly and provide excellent customer service.
• Demonstrate a teamwork attitude.

Responsibilities

• Serve meals professionally to residents and guests.
• Follow safe food handling and sanitation practices.
• Perform side work and setup/breakdown duties.
• Ensure timely food delivery of high-quality meals.
• Maintain a positive attitude and good hygiene.
• Tactfully handle resident concerns and complaints.
• Follow all Dining Services Standards.

Skills

Customer service

Teamwork

Professional behavior

Fluency in English

Job description

Required Experience for Server

• Prior restaurant experience is preferred but not required.
• Must be friendly, provide excellent customer service and consistently display an attitude, which fosters a teamwork environment.

Primary Responsibilities for Server

• Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
• Follow safe food handling and sanitation practices.
• Perform all side work and setup/breakdown duties as assigned.
• Ensure that residents and guests receive high quality food in a timely fashion.
• Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
• Wait on tables and assist other staff as needed.
• Tactfully and professionally handle resident concerns and complaints.
• Follow all Dining Services Standards of service.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires employee to effectively present information in one‑on‑one a small group situation with residents, guests, and other associates. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. Employee must be able to read, write, and speak fluent English. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

Equal Opportunity Employer

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring the specific duties and responsibilities of any particular position. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.