Server

Century Park Associates; Pocatello (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

Century Park Associates is seeking a dedicated Lead Server for their dining services in Pocatello, Idaho. The role involves guiding new servers and ensuring outstanding hospitality for our senior residents. Applicants should have a high school diploma and prefer prior healthcare experience. Essential qualities include trustworthiness, dependability, and an ability to maintain positive resident relations. This position requires attending a ServSafe class and adhering to company standards for service.

Qualifications

• Prior healthcare experience preferred
• Enjoy serving seniors
• Must demonstrate integrity and professionalism

Responsibilities

• Trains and guides new Servers according to Century Park standards
• Assists with meal counts and tickets
• Prepares tables for the next meal
• Greets residents and visitors in a welcoming manner
• Removes trash and keeps the dining room clean

Skills

Excellent customer service

Hospitality focus

Trustworthiness

Dependability

Ability to accommodate preferences

Education

High school graduate or equivalent

Job description

Position Summary

TheServer delivers restaurant style dining services with a hospitality focus in accordance with all laws, regulations and Century Park standards. Reports to the Dining Services Director (or Dining Room Supervisor). *Lead server trains and guides new servers.

Qualifications

• High school graduate or equivalent preferred
• Prior healthcare experience preferred

Primary Job Responsibilities

Lead Server Duties

• Trains and guides new Servers according to Century Park standards
• Assists with meal counts and tickets

Server Duties

• Assists and ensures dining room set up with servers
• Assists with dish room tasks
• Attends pre meal menu review meeting
• Performs duties at assigned station (i.e., beverages, salad bar)
• Performs and ensures completion of assigned cleaning and prep work duties
• Greets residents and visitors in a welcoming manner
• Assists residents with food selection
• Checks for beverage refills timely
• Serves residents timely and with appropriate serving techniques
• Serves meals using trays
• Strips and resets tables as needed during serving times
• Removes dishes throughout meal service and delivers to dishwashing area
• Removes soiled linens and places in designated laundry areas
• Prepares tables for next meal
• Removes trash and keeps dining room clean, dry and free of safety hazards
• Prepares for next meal: cleans tables, wipes out chairs, fills condiment containers, mops, sweeps, cleans coffee maker, juice machine, etc.

Additional Requirements

• Must enjoy serving seniors
• Must demonstrate excellent customer service and hospitality
• Must maintain positive resident and guest relations through a courteous, cooperative and understanding manner
• Must demonstrate trustworthiness and dependability
• Must reasonably accommodate resident preferences in dining services
• Must work efficiently and effectively with little to no supervision
• Must be able to receive and resolve complaints graciously
• Must always be in proper attire and well groomed
• Must attend company appointed ServSafe class
• Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training