Server

Kona Grill; Phoenix (AZ); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Employee dining discounts or onsite me

Job summary

Kona Grill in Phoenix is seeking a server to deliver exceptional, guest-centered service in an upscale dining environment. You will guide guests through menu selections, make expert recommendations, and ensure a memorable dining experience from arrival to departure.

Responsibilities include accurate order taking, timely delivery, POS entry, and maintaining a pristine service area while collaborating with teammates. Prior experience in high-volume dining is preferred.

Qualifications

• Experience in high-volume, upscale dining is preferred.
• Strong knowledge of food, wine, and cocktails with a hospitality focus.
• Excellent communication and guest-first attitude.

Responsibilities

• Greet guests warmly and guide them through the dining experience.
• Provide detailed menu, specials, and beverage knowledge.
• Take accurate orders and enter them into the POS system.
• Deliver food and beverages promptly with correct presentation.
• Monitor guest satisfaction and address concerns professionally.
• Assist teammates to maintain smooth service flow.
• Perform opening and closing side work as assigned.

Skills

Guest service

Hospitality knowledge

Multi-tasking

Communication

Food & beverage knowledge

POS system

Tools

POS system

Job description

Join the Global Leader in Vibe Dining!

Why Join Our Team?

• Comprehensive Benefits Package
• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Paid Time Off
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

As a Server here, you will play a vital role in delivering exceptional service while creating an exciting and welcoming atmosphere for our guests. Your mission is to anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience.

Key Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

What We’re Looking For

• Previous serving experience in a high-volume, upscale dining environment preferred
• Strong knowledge of food, wine, and cocktails with a passion for hospitality
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting
• Excellent communication skills and a guest-first attitude
• Ability to stand, walk, and carry trays for extended periods
• Availability to work nights, weekends, and holidays

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!

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