Server

Pizza Hut; Pennington Gap (VA); On-site; USD 20,000 - 28,000; Full time

Job summary

Pizza Hut in Pennington Gap, VA seeks a Team Member to support daily restaurant operations and deliver exceptional guest experiences. Responsibilities include following position-specific training, providing friendly customer service, assisting with food preparation and cleaning tasks, and maintaining brand standards.

The role emphasizes a positive culture and professional conduct while handling routine duties and on-call tasks.

Qualifications

• Commitment to customer service and guest satisfaction.
• Willingness to learn position-specific training.
• Professional image and ethical conduct.

Responsibilities

• Promote positive restaurant culture and live Brand Standards.
• Deliver on service principles: fast, friendly, accurate.
• Provide excellent customer service on all calls and in person.
• Assist with food preparation and everyday sidework.
• Maintain cleanliness and follow safety protocols.

Skills

Customer service

Communication

Learning mindset

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)