Server

Pyramid Global Hospitality; Palm Coast (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

Pyramid Global Hospitality’s Hammock Beach Golf Resort & Spa in Palm Coast, FL is hiring a Restaurant Server. You will greet guests, describe menu items, take orders, and ensure a smooth dining experience at a luxury resort.

We seek a personable, fast-paced professional with 2–4 years in food service, knowledge of wine, beer, cocktails and spirits, and excellent communication skills. Join a world-class property and grow your hospitality career.

Qualifications

• Engaging and welcoming personality is required.
• Descriptive with ability to sell menu items.
• 2–4 years of food service experience are preferred.
• Knowledge of wine, beer, cocktails and spirits is desired.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience and service excellence.
• Excellent communication skills are essential.

Responsibilities

• Prepare the restaurant pre-shift and set up service areas.
• Greet guests and seat or assist them as they arrive.
• Describe menu items and guide guests through dining options with confident upselling.
• Take accurate orders, confirm special requests, and relay to kitchen/bar.
• Maintain knowledge of the menu details to enhance guest conversations.
• Collaborate with servers and kitchen/bar staff for smooth service.
• Address guest concerns and resolve issues to ensure satisfaction.
• Present bills accurately and finalize the dining experience.

Skills

Engaging personality

Descriptive selling

Excellent communication

Food service experience

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.

What You Will Have An Opportunity To Do

We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your Role

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

What are we looking for?

• Someone with an engaging and welcoming personality
• Someone who is descriptive and can sale
• Someone with 2-4 years of food service experience
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast-paced environmentSomeone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation

$14.00

$14.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.