Overview
As a Server, you will be responsible for providing friendly and efficient service to guests according to company policies, procedures, programs and performance standards. In addition, you will perform all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.
Benefits & Perks
- Educational Assistance with DeVry University with complimentary laptop
- Immediate Family Members are also eligible
- Competitive Pay with Service Award Incentive
- Get paid daily through Daily Pay!
- Comprehensive Health Benefits including Medical, Dental, Vision, and more!
- 401(k) retirement savings with company match
- Flexible Schedule
- All you can eat pancakes + meal discounts
- Employee Discount Program
- Development Pathway: Step by step process to grow your career
- 3 College Credit hours for completing manager training
Position Details
Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 234 franchised units. Perkins Restaurant & Bakery is dedicated to providing guests with personalized service and homestyle food at a great value.
Responsibilities
- Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
- Greets guests in a kind, courteous and respectful manner.
- Handles cash, credit card information, gift cards and all payments according to policies.
- Takes verbal drink and meal orders according to guest preference.
- Serves high-quality food and checks orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
- Monitors and oversees food temperatures during hot and cold handling to reduce the risk of food-borne illness.
- Maintains cleanliness of workstation and pantry.
- Performs side work during shift downtime (e.g., rolling silverware, restocking condiments, cleaning work areas).
- Executes the service cycle and team responsibilities at all times.
- Maintains knowledge of the menu to execute suggestive selling with guests.
- Writes guest checks and/or operates POS equipment according to company policies.
- Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
Qualifications
- Basic skills such as sanitation, safety, and customer service taught through in-house training
- Trustworthy; can be relied upon to handle guest payments and operate the cash register
- Clear communication abilities
Physical Requirements / Environment / Work Conditions
- Must have a high level of mobility and flexibility
- Must be able to work irregular hours under heavy stress during peak times
- Must possess a high level of coordination
- Must lift and carry serving trays up to 20 pounds for distances up to 30 feet
- Must fit through openings 30 inches wide
- Requires frequent reaching, bending, pushing and pulling
- Exposure to heat, steam, smoke, cold and odors
- Continual standing and walking
Disclaimer: This job description is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions. It reflects the principal elements essential for making decisions related to job performance, employee development and compensation. The employee may perform other duties as required.