Server

Brooke Grove Retirement Village; Olney (MD); On-site; USD 20,664 - 28,929; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Voluntary Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Flexible Spending Accounts

403(b) Retirement Plan

Paid Sick Time

Paid Vacation Time

Paid Holiday Time

Direct Deposit

Job summary

Brooke Grove Retirement Village is seeking an on-site server for per diem evening shifts at the Westbrooke Clubhouse to support dining services for Independent Living residents and guests.

Responsibilities include greeting residents, taking orders, coordination with chefs, and ensuring timely, courteous service with proper dining room etiquette. Must be at least 14 years old and ready to contribute to a welcoming dining experience.

Qualifications

• Must be at least 14 years of age or older.

Responsibilities

• Support the Community Services Director and Director of Culinary Services in creating an inviting, smooth operating dining experience for Independent Living residents and their guests.
• Attend to opening and closing of the dining rooms and Red Room before and after dinner.
• Develop positive relationships with IL residents and other IL team members.
• Refer to residents by Mr./Mrs./Ms. with last name unless told otherwise.
• Greet residents and guests, present menus, and suggest specials.
• Take beverage and food orders for dine-in and carryout; relay orders to chefs.
• Communicate with chefs during dinner service to ensure proper timing and accuracy of orders.
• Serve plated meals promptly while maintaining service standards and dining room etiquette.
• Check back after entrees to ensure satisfaction and reorder if needed.
• Monitor beverage refills and keep salad bars stocked.
• Keep Red Room tables clean, reset and well-equipped with beverages.
• Support IL residents and guests to ensure excellent service at all times.

Skills

Customer service

Hospitality

Teamwork

Multitasking

Job description

Pay: $18/hr

Per Diem | Evenings | 3:30 pm - 7:30 pm

Responsibilities

• Support the Community Services Director and Director of Culinary Services in the creation of an inviting, smooth operating and enjoyable dining experience for Independent Living (IL) resident diners and their guests at Westbrooke Clubhouse.
• Build positive and collaborative relationships with the other members of the IL team.
• Attend to all duties regarding the opening and closing of the dining rooms and Red Room before and after the dinner hour.
• Build positive professional and nurturing relationships with the IL residents.
• Refer to residents with title of Mr., Mrs., or Ms., + last name unless told by a particular resident to refer to them otherwise.
• Identify and remember resident preferences regarding their dining habits.
• Meet residents in a welcoming manner. Greet residents and their guests in a cheerful manner. Present menus in a polite manner while providing information and suggestions regarding the specials of teh week and day.
• Take all beverage and food orders in the dining room and/or on the phone for carryout orders and deliver soup and entree orders directly and immediately to the chefs.
• Continuously communicate with the chefs throughout the dinner hour to ensure there is accuracy in orders placed as well as proper flow of timing between dinner courses.
• Sever plated food to residents and their guests in a timely manner while attending to all customer service standards and dining room etiquette as directed the Community Services Director.
• Check back with residents and their guests approximately 5 minutes after serving of entree to ensure that it has been prepared to their satisfaction. If not, return plate to kitchen and place reorder with Director of Culinary Services or the Assistant Chef in charge.
• Check in with resident customers periodically for possible beverage refills, especially when the resident is enjoying a hot beverage such as coffee or tea.
• Maintain a well-stocked salad bar.
• Ensure Red Room tables are bussed throughout dessert hour.
• Ensure Red Room is consistently well equipped with beverages.
• Ensure Resident tables are cleaned and reset throughout the dinner hour to maintain a maximum number of seating options in an attractive, clean and customer - ready environment.
• Support fellow servers in all aspects of ensuring that every IL resident and their guests receive excellent service every time.

Requirements

• Must be at least 14 years of age or older.

Benefits

• Two comprehensive Medical coverage plans, as well as Dental and Vision
• Life Insurance
• Voluntary Life Insurance, Short and Long-Term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, and Cancer Indemnity Insurance
• Flexible Spending Accounts
• 403(b) Retirement Plan
• Paid Sick, Vacation, and Holiday Time
• Direct Deposit
• Tuition Reimbursement

Brooke Grove Foundation is an Equal Opportunity Employer and does not discriminate in admissions, employment, contracting with consultants or acceptance of volunteers on the basis of race, color, religion, sex, handicap, sexual orientation, or national origin.