Server

Kona Grill - Oak Brook; Oak Brook (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Group Life & Disability Insurance

Traditional & Roth 401(k) Plan

Employee Dining Discounts/Onsite Meals

Career Development & Growth

Job summary

Kona Grill - Oak Brook is seeking a server who can deliver exceptional service in a high-volume environment. The role emphasizes menu knowledge, wine and cocktail expertise, and a guest-first approach to ensure a memorable dining experience.

The position is tipped and requires availability for nights, weekends, and holidays, with strong teamwork and professionalism to uphold our Vibe Dining standard.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Guest service

Multi-tasking

Communication skills

Job description

Join the Global Leader in Vibe Dining!
***This is a tipped position***

Why Join Our Team?

• Comprehensive Benefits Package
  • Medical, Dental, and Vision Insurance
  • Group Life and Disability Insurance
  • Group Accident, Hospital Indemnity, and Critical Illness Insurance
  • Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
  • Employee Dining Discounts and/or Complimentary Onsite Meals
  • Career Development & Limitless Growth Opportunities
  • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
  • Paid Time Off
  • Employee Assistance Program (EAP)
  • Commuter and Dependent Care Benefits

As a Server here, you will play a vital role in delivering exceptional service while creating an exciting and welcoming atmosphere for our guests. Your mission is to anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience.

Key Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

What We’re Looking For

• Previous serving experience in a high-volume, upscale dining environment preferred
• Strong knowledge of food, wine, and cocktails with a passion for hospitality
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting
• Excellent communication skills and a guest-first attitude
• Ability to stand, walk, and carry trays for extended periods
• Availability to work nights, weekends, and holidays

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, join us in delivering an unmatched dining experience!

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