Server

Kona Grill; Oak Brook (IL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Paid time off

EAP

Dining discounts

Job summary

Kona Grill is seeking a Server to deliver exceptional service in a vibrant, upscale dining environment. You will welcome guests, explain menu details, suggest beverage pairings, and enter orders into the POS system.

This tipped position offers comprehensive benefits and growth opportunities. Availability to work nights and weekends is required, with a focus on guest satisfaction and smooth service flow.

Qualifications

• High-volume, upscale dining experience preferred.
• Strong guest-focused hospitality and communication.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Greet guests warmly and guide them through the dining experience.
• Provide detailed knowledge of the menu, specials, and beverages.
• Take accurate orders and enter them into the POS system.
• Deliver food and beverages promptly with proper presentation and accuracy.
• Monitor satisfaction, address concerns professionally and efficiently.
• Support team to maintain smooth service flow and handle side work.

Skills

High-volume service

Guest-focused hospitality

Excellent communication

Multi-tasking under pressure

Job description

Join the Global Leader in Vibe Dining!
***This is a tipped position***

Why Join Our Team?

• Comprehensive Benefits Package
• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• Group Accident, Hospital Indemnity, and Critical Illness Insurance
• Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
• Employee Dining Discounts and/or Complimentary Onsite Meals
• Career Development & Limitless Growth Opportunities
• If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
• Paid Time Off
• Employee Assistance Program (EAP)
• Commuter and Dependent Care Benefits

What You’ll Do

As a Server here, you will play a vital role in delivering exceptional service while creating an exciting and welcoming atmosphere for our guests. Your mission is to anticipate guest needs, provide expert recommendations, and ensure every guest leaves with a memorable experience.

Key Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

What We’re Looking For

• Previous serving experience in a high-volume, upscale dining environment preferred
• Strong knowledge of food, wine, and cocktails with a passion for hospitality
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting
• Excellent communication skills and a guest-first attitude
• Ability to stand, walk, and carry trays for extended periods
• Availability to work nights, weekends, and holidays

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand.

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