Server

Ontario Trillium Foundation; North Billerica (MA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Great pay

Flexible schedules

Growth opportunities

Job summary

Ontario Trillium Foundation is seeking a Server to create memorable guest experiences by recommending great food and beverages and delivering outstanding service.

You will be part of a cohesive team in a fast-paced environment, understanding our Guest-Obsessed culture, and ensuring guest satisfaction through proactive engagement and attentive service.

Qualifications

• Guest service experience or mindset.
• Ability to answer menu and service-related questions.
• Strong communication with guests and team.

Responsibilities

• Understand the Guest-Obsessed culture and create positive experiences.
• Make food and drink recommendations and answer questions.
• Check in with guests regularly and anticipate needs.
• Address complaints by listening and escalating to a manager, resolving issues.

Skills

Guest service

Food & beverage knowledge

Communication

Team player

Job description

As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu- and service-related questions.
• Ensure guest satisfaction by checking in with each guest regularly and anticipating their needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible schedules
• Growth opportunities

A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable experiences every day!