Server

ADP, Inc.; New Orleans (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

sbe is launching HQ Hotels in New Orleans and is seeking a personable Server to provide attentive table service and guest experiences. The role requires at least two years in a high-end dining setting, strong hospitality focus, and the ability to work in a fast-paced environment. Candidates must be 21+ and able to stand for long periods. Part-time schedule offered with opportunities for growth.

Experience with POS systems, wine and beverage service, and a professional appearance are essential.

Qualifications

• Minimum of two years experience in high-end, service-focused environment.
• Excellent verbal and written communication skills.
• Must be able to work in a fast-paced environment and multitask.

Responsibilities

• Provide attentive service to guests while taking and serving orders.
• Maintain table setups, assist with wine and beverage service.
• Input orders into the POS system accurately and promptly.
• Comply with health codes and maintain cleanliness throughout shift.

Skills

Customer Service

Hospitality

Communication Skills

Education

ANSI Food Handler Card

Responsible Beverage Service (RBS) certificate

Tools

POS System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Server

Part Time New Orleans, LA, US

Job Description

Founded in 2002 by Sam Nazarian, sbe is a globally recognized lifestyle hospitality company known for creating iconic hotels, restaurants, and nightlife destinations that blend elevated design, energy, and service. With celebrated brands such as SLS, Delano, and Mondrian, sbe has helped define modern luxury hospitality through experiences that feel exclusive, cultural, and unforgettable.

Now, sbe is launching its next chapter with HQ Hotels - a bold, design-forward lifestyle brand built for travelers who want more than just a place to stay. HQ stands for high energy, high style, and high service, combining vibrant social spaces, curated food & beverage, and nightlife-driven programming that turns every property into a destination. Backed by sbe's best-in-class creative and operational expertise and powered by a strategic partnership with Wyndham Hotels & Resorts, HQ Hotels offers team members the opportunity to help shape a rapidly growing brand with global reach, strong momentum, and a culture rooted in excellence, creativity, and unforgettable guest experiences.

sbe recently announced an exclusive partnership with global icon Marc Anthony - singer, songwriter, actor, entrepreneur and his company Magnus, who have joined as equity partners in sbe. This partnership further expands the brand’s cultural relevance, reach, and momentum as it enters new markets around the world.

Role Overview

The Server will provide attentive service to all customers while taking and serving food and beverage orders. Servers are responsible for presenting themselves as a positive reflection of the venue while providing exceptional customer service.

• Ensures a seamless guest experience
• Prepares table for service
• Acts as the food and cocktail tour guide, making personal recommendations along the way
• Possesses thorough knowledge of food and beverage menu to answer all questions from guests
• Serves food, wine, and beverages
• Oversees all aspects of table service
• Delivers all requests from guests in a timely fashion
• Maintains, clears, and resets table set ups
• Inputs all orders into the POS system accurately
• Ensures work area is following the Heath District health codes at all times
• Must be able to handle cash quickly and accurately
• Keeps all stations stocked by polishing and distributing china, glassware, and silverware
• Performs proper cash, comp, and check control procedures
• Performs opening, running, and closing side work
• Must have an exceptional personality and hospitality driven attitude
• Must be polished, professional, friendly, dynamic and able to multitask
• Must be a highly organized individual with the ability to handle numerous tasks at a time
• Able to take initiative in a VIP driven and guest service focused environment
• Ability to work in a fast-paced, high-pressure environment
• Has excellent verbal and written communication skills
• Maintains a "sense of urgency" attitude for the completion of responsibilities/tasks

Desired Qualifications

• Prefer a minimum of two (2) years experience as a Server in a contemporary dining restaurant
• Must be at least 21 years of age or older

Physical Requirements

• Must be able to stand or walk a minimum eight (8)-hour shift and work inside assigned bar area in the venue.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must be able to lift and carry 25-50 pounds.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

Work Authorization

Must be able to provide documentation that shows you are authorized to work in the United States. Must be twenty-one (21) years of age.

Education / Experience / Credentials

Minimum of two (2) years relevant experience in high-end, service-focused environment. It is the employee's responsibility to secure and maintain the current status of all required certificates, licenses, or registrations when required by local, state, or federal government agencies. ANSI approved Food Handler Card and Responsible Beverage Service certificate recognized by the ABC.

Affirmative Action / EEO Statement

We are an equal-opportunity employer who is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We believe in, embrace, and abide by the spirit, as well, to the letter of all applicable laws and regulations.

Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, internships, and apprenticeship. Our hiring decisions are based solely on qualifications, merit, and business needs at the time.